Cass County Program Coordinator

Job Description

Job Description

“To reduce the impact and harm of sexual violence in the communities we serve.” 

Reports to: County Supervisor (Beltrami, Clearwater, and Hubbard Counties) 

Office Location: Primary workspace is located in Walker, MN.

Overall Objective of Position: The Cass County Program Coordinator is a sexual violence advocate with Support Within Reach and will be responsible for developing and implementing sexual violence victim services and programing within the Cass County area.  Within this work, this staff will be responsible for providing crisis intervention, support, advocacy, and information and referrals to victims of sexual violence and sexual exploitation.  This is a Full-time position and is housed out of Support Within Reach office in Walker, MN.  It requires rotating on-call responsibilities with other staff in Beltrami, Clearwater, and Hubbard Counties.  

Areas of Responsibility:  

Ethical & Professional Behavior:  

• Represent an agency’s mission and values with those you interact with in your professional role. 

• Maintain a respectful, non-judgmental demeanor towards clients and community members utilizing a framework of trauma informed and survivor-centered approach. 

• Be aware of and maintain appropriate client confidentiality. 

• Provide compassionate and empathetic services while maintaining clear professional relationship boundaries.   

• Comply with mandatory reporting and client confidentiality criteria as defined by law. 

• Participate in goal setting for the agency and exhibit open communication and teamwork with other staff members. 

• Attend all relevant staff meetings, administrative meetings, case consultations, strategic planning sessions, and participate in group decision-making processes, and attend all relevant meetings as requested. 

• Maintain accurate records of client contacts and presentation forms, and complete necessary paperwork in a timely manner. 

• Share in & support other staff in general office duties as needed, such as answering phones, filing, photocopying, clean-up, etc. 

• Participate in projects and special assignments as approved by Supervisor/Executive Director. 

Primary Responsibility  

• Maintain an active case load of clients.

• Work with clients by phone, email, and in face-to-face meetings, both one-on-one and in groups. 

• Provide client-centered, trauma informed, and culturally competent crisis intervention and direct services to primary and secondary victims/survivors of sexual violence, including support, information, referrals, systems advocacy, arranging transportation, and emergency services as needed. 

• Provide information to clients as needed on various topics such as safety planning/risk assessment, dynamics of sexual violence, and common reactions to sexual violence, use of technology involved to sometimes carry out sexual violence, sexual exploitation, the impact of violence on children, crime victims’ rights, reparations, and other issues as identified by the client.   

• Provide legal advocacy services, including assistance with filing OFP/HRO’s, attending court hearings with clients, and supporting clients during law enforcement interviews. 

• Provide community education and awareness related to Support Within Reach services.  Provide a minimum of 6 events per year (including articles in the newspaper, public service announcements on radio stations, posting brochures/posters in outlying areas of the community). 

• Assist in the provision of victim/client services with other Support Within Reach staff advocates and volunteers in the Counties, including the coordination of in-office scheduling and on-call crisis line coverage to ensure immediate access to services.  

• Become proficient in the reporting tool CAP60 to appropriately document and update client information, prevention education, and professional development.   

• Oversee and carryout program goals related to the Sexual Assault Multi-Disciplinary Response Team.      

• Coordinate efforts with the Volunteer Manager to recruit and train Cass County volunteers.  

• Coordinate planning and facilitation of support groups.   

• Inform County Supervisor of programming issues, trends, needs, and concerns related to agency’s overall functioning in Cass County. 

• Ensure that statistics/reports are maintained and completed in a timely manner for monthly board meetings; quarterly, mid-year, and annual reports for grant writing. 

• Schedule monthly program meetings with the County Supervisor (or more often if needed) to discuss client concerns, workload management, professional development interests and training needs, and developments within the programs you oversee.  

• Continuing education – maintain a minimum of 10 hours per year.  Up to 5 hours per year can be completed through the use of educational tools (videos, books, and consultations) you personally select.  

• Assist in providing 24-hour response to survivors at law enforcement centers, hospitals and other locations after hours.  Share in on-call responsibility with other direct service staff each month within Clearwater, Hubbard, and Beltrami counties.  

• Coordinate with staff to ensure agency participation in special events, such as county/health fairs, Sexual Assault Awareness Month, Stalking Awareness Month, Child Abuse Awareness Month, Crime Victim Rights Week, Take Back the Night, etc.  

• Other duties as assigned by the Supervisor/Executive Director. 

• Build and maintain collaborative relationships with community partners and area agencies. 

• Coordinate and/or assist with adult community education and professional training, including distributing posters, brochures, cards, and other publicity as needed. Assist with volunteer training as needed. 

• Network with community agencies to inform them of services to encourage referrals. 

• Complete speaking engagements and assist with the process of evaluating the agency’s educational series. 

• Attend statewide networking meetings as appropriate. 

• Contribute to agency newsletter and mailing lists as requested