LMS Administrator

LMS Administrator Reston, Virginia, United States of America Category Human Resources Full time Description We are seeking a technically focused Learning Systems Technical Lead / Learning Management System (LMS) Subject Matter Expert to support the administration, implementation, modernization, and strategic evolution of enterprise learning technologies. This role requires a balance of technical leadership, business process alignment, governance, and stakeholder engagement while ensuring compliance with complex federal and regulatory standards. As a senior technical advisor, you will provide leadership for enterprise learning platforms and associated technologies, supporting system administration, operational continuity, interoperability, reporting, data governance, and future modernization initiatives. You will work closely with Government stakeholders to ensure learning technologies effectively support workforce development, instructional delivery, enterprise reporting, and organizational learning objectives within a secure and scalable federal environment. Prior experience working in federally regulated environments and proximity to the DC-Maryland-Virginia (DMV) area with the ability to go onsite as needed is strongly preferred. Key Responsibilities Provide technical leadership for enterprise LMS platforms and learning technologies, supporting administration, configuration, governance, and operational continuity. Configure and optimize LMS platforms (Totara, Cornerstone, Moodle, or similar), including roles, permissions, learning plans, certifications, workflows, and notifications. Advise stakeholders on system architecture, interoperability, integrations, reporting capabilities, and learning technology best practices. Support data governance, metadata management, system reporting, and data integrity activities across enterprise learning environments. Partner with stakeholders to design and implement learning workflows, enrollment processes, learning pathways, and operational improvements. Coordinate technical issue resolution, testing activities, configuration validation, and user acceptance testing. Document system configurations, governance processes, technical decisions, and operational procedures. Identify technical risks, modernization opportunities, and process improvement recommendations to support long‑term learning technology strategies. Represent enterprise learning technology interests in meetings with senior stakeholders and provide advisory support for future system transitions and modernization initiatives. Basic Qualifications Bachelor's degree in Information Technology, Information Systems, Computer Science, Instructional Technology, or a related discipline. 8 years of experience supporting enterprise learning technologies, learning management systems, or comparable enterprise platforms. Additional Qualifications Experience supporting LMS administration, configuration, system integrations, reporting, and enterprise learning operations. Experience operating within highly regulated federal or public-sector environments with adherence to established policies, standards, and governance processes. Strong understanding of enterprise learning technology governance, business process design, and platform administration. Experience supporting system interoperability, data governance, reporting, and operational performance monitoring. Ability to collaborate with senior-level stakeholders and communicate technical concepts to both technical and non-technical audiences. Familiarity with testing methodologies, user acceptance testing, and issue resolution processes. Excellent communication, facilitation, and technical documentation skills. Preferred Qualifications Experience with Totara LMS, Cornerstone, Moodle, or other enterprise learning platforms. Experience leading or supporting LMS modernization, migration, or digital transformation initiatives. Background in technical consulting, professional services, or enterprise platform implementation. Experience with reporting tools, analytics, and data-driven decision support for learning environments. Experience supporting federal workforce development, training operations, or learning technology ecosystems. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on click.appcast.io and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on click.appcast.io. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99) #J-18808-Ljbffr ICF