Quality Management Coordinator

Quality Management CoordinatorPosition Type: Full TimePay: $16 - $18Location: 1626 Medical Center St. El Paso, Texas 79902Benefits:We offer our team –Medical, dental, and vision insurance and 401(k)Generous paid time off, extended illness leave, and paid holidaysMental Health HoursExcellent growth and development opportunitiesSatisfying and rewarding work helping clients overcome substance abuseFlexible ScheduleHalf day FridayAs well as company-paid benefits such as life insurance and short-term disability!About UsAliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane!Job SummaryThe Quality Management Coordinator is responsible for quality management for all programs in the organization, ensuring compliance with local, state, and federal regulations, accreditations, and licensure requirements. Conducts research of regulatory and contract requirements, meets with organization's subject matter experts to assist with compliance. Monitors data collection, reporting, and training adherence for all programs. Essential Duties and Responsibilities:Conducts research on policies and procedures as required by state, federal, and credentialing entities. Compiles, organizes, and evaluates information necessary to develop policies, procedures, and forms.In consultation with Executive and Leadership team, ensures and controls standardization of all forms used throughout the organization. Serves as the depository of all forms used in the organization.Ensures the following annual reports are completed, Client Satisfaction Surveys, Employee Satisfaction Survey, Stakeholder Survey, Critical Incident and Grievance Reports, Treatment Programs Demographic Report, Performance Improvement Plans.Ensures that staff receive updated information and training for changes to policies, procedures, forms, and quality assurance.Ensures that program staff are familiar with Commission on Accreditation of Rehabilitation Facilities (CARF) plans and Health and Human Services Commission (HHSC) regulatory auditing system.Assists program supervisors to review results of monthly and quarterly audits and assists in developing a plan for improvement and compliance with contracts and regulations.Maintain and submit reports to CCO, or designee as requested.Performs internal program audits.Additional Eligibility QualificationsExcellent verbal and written communication skills required. Must possess and maintain a valid state Driver's License with an acceptable driving record, required.Must be able to pass criminal background and drug screen, required.Excellent organizational skills and attention to detail preferred.Proficient with Microsoft Office Suite, preferred.Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, and are culturally and linguistically trained to serve the needs of the clinic's patient population, preferred.