Retail General Manager @ Boston Neighborhoods + Destination Boston Kiosk

General Manager

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

This position leads multi-unit or high-volume Event Network retail location(s). The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within E|N and the external marketplace.

Key Responsibilities and Accountabilities

Operational Excellence:

• Acts as a liaison between E|N and the Partner Team and provides day to day leadership and management in service to Partner Venue and E|N in alignment with strategic and operational objectives to drive the business.
• Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth.
• Responsible for execution of store operating processes as well as Store Team effectiveness.
• Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Partner Venue and E|N are followed.
• Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence.
• Uphold and evaluate the execution of established E|N best practices. Work within E|N communities to develop new best practices to maximize per capita sales and organic growth.
• Communicates clear expectations and holds Store Director, Store Team, and self accountable to all Partner Venue & E|N standards of performance and behavior.
• Supports future growth through effective recruitment, selection and on boarding of talent.
• Provides visual presentation direction and training to all Team Members to support "Selling More".

Skills and Qualifications:

• Minimum 5 years' experience in a similar role, or General Merchandise Manager for a retailer, hospitality or cultural museum. Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management.
• A high energy, creative merchant with a passion for retail and a desire for continued career growth. Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment.
• Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an "in-service" orientation.
• Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the General Manager is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

The General Manager must frequently lift and/or move up to 30 pounds.

Pay Range: 55K-59K/yr

BRING YOUR PASSION AND TALENT TO OUR TEAM!

Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We're committed to creating an inclusive environment for all Team Members.

Event Network offers full-time team members a comprehensive total rewards package with a variety of coverage options.

• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off: Vacation Accrual; Sick Leave
• Nine Paid Holidays.
• Profit Sharing Bonus Plan
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.