Customer Install/Warranty Coordinator

Responsive recruiter

Benefits: Health insurance Paid time off 401(k) matching Window World – Toledo, OH Ready for a fast-paced, rewarding role with a great team, amazing perks, and a company that treats you like family?

If you are a high-energy customer service pro who loves solving puzzles, keeping things organized, and making sure a plan comes together, it’s time to look at Window World of Toledo. As part of the Moran family’s network of locations, we offer a stable, supportive family culture where you aren't just a number—you are the vital heartbeat of our daily operations. Please note: This is an active, collaborative

in-office position

(not remote) located at our Toledo office. The Perks & Benefits: Bonuses & Fun:

We reward hard work with performance and attendance-based incentives, quarterly team-building events, and epic annual company picnics with our sister locations. Collaboration Over Chaos:

Weekly team meetings where your voice matters, your ideas are heard, and we build solutions together. Full Benefits Package:

401(k) Retirement Plan. Major Medical, Dental, and Vision Insurance. Paid Time Off (PTO) and Paid Holidays. Generous Employee Discounts.

Key Responsibilities: The Logistics:

Coordinate and manage installation team schedules, mapping out efficient routes to maximize daily productivity while keeping travel distances smart. The Communication:

Act as the main line of communication between our homeowners and our installation crews. You'll handle scheduling, updates, and customer check-ins via phone and email. The Details:

Order, confirm, and track purchase orders. You will also manage "loading lists" to ensure the crew has every window, door, and accessory they need

before

they leave the warehouse. The Data:

Keep our CRM database clean, accurate, and up-to-date with seamless data entry and record maintenance.

What We’re Looking For: Customer Service Pros:

Previous customer service experience is required. You have a friendly, positive attitude and can handle a busy phone line with a smile. Logistics & Detail Minded:

Strong attention to detail. You're the kind of person who catches the small things before they become big problems. Fast Learners:

Ability to learn systems quickly and adapt to a fast-paced, moving environment. Data entry experience is a major plus. Team Players:

Reliable, punctual, and ready to collaborate closely with our office staff and field crews every day. Join the Family Business. If you have a strong work ethic and want to grow with a reputable company that treats you right, we want to hear from you. Apply today to start the conversation. #WindowWorldHP Compensation: $15.00 - $17.00 per hour

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.” Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation. Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company. Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.