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Service Advisor

Burtness Chevrolet

Job Description

Job Description

Service Advisor

Whitewater, WI | Burtness Chevrolet Buick GMC

Burtness is looking for a customer-focused, organized Service Advisor to join our growing team at our Whitewater location . If you enjoy working with people, staying busy, and being the bridge between customers and technicians, this could be a great fit.

What You’ll Do

  • Greet customers and serve as their main point of contact throughout the service process
  • Listen to customer concerns and accurately document vehicle issues
  • Create repair orders and clearly explain recommended services
  • Communicate with technicians to ensure timely and accurate repairs
  • Provide updates to customers on vehicle status and timelines
  • Handle billing, payments, and warranty information
  • Deliver an outstanding customer experience from start to finish

What We’re Looking For

  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills and comfort using dealership software
  • Previous automotive or service advisor experience preferred (but not required — we will train the right person)
  • Positive attitude, reliability, and a team-first mindset

What We Offer

  • Competitive pay with performance opportunities
  • Medical, dental, vision, and other benefit options
  • Paid time off and paid holidays
  • Employee vehicle and service discounts
  • Ongoing training and growth opportunities
  • A supportive, family-owned dealership environment

Why Burtness?

We’re proud to be a locally owned dealership group that believes when the products are similar, the dealer makes the difference . We value integrity, teamwork, and taking care of both our customers and our employees.

Apply today and become part of a team you’ll actually enjoy showing up to.

Vacancy posted 1 day ago
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