Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 after spending 11 years working for another State Farm agent, and that experience really shaped the kind of office culture I wanted to build. We’re a close-knit team of three that genuinely enjoys working together, grabbing lunches as a team, and creating a supportive environment where everyone feels connected and encouraged to grow.

I’m a graduate of Hamline University, married with three kids, and when I’m not in the office you can usually find me on the golf course or spending time with my family. Giving back to the community is important to me, and I stay involved through our local high school athletics board and helping with annual fundraisers.

For our team, we offer a flexible schedule, health benefits, reimbursement for licensing expenses, and regular team-building events. I’m looking for someone outgoing, driven, independent, and ready to bring a positive, go-getter attitude to the team.

ROLE DESCRIPTION:
Jay Ems - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.