Rental Operations Associate (Full‐Time)
Cin-Day Trailer Rental
Job Description
Job Description
About Us:
Cin‐Day Trailer Rental (CTR) is a veteran‐owned startup launching with a full 30‐trailer fleet serving the Cincinnati-Dayton Region. We operate a modern, cashless rental workflow using Booqable + Square and maintain a premium lineup of black powder‐coat dump trailers, utilities, equipment haulers, tilt decks, and enclosed units. CTR is new, ambitious, and built for rapid growth — and we’re hiring the right people to help us scale.
Role Overview
The Rental Operations Associate is the face of CTR. You’ll manage customer pickups/returns, inspect trailers, maintain the yard, and ensure every rental is safe, clean, and ready to go. This is a hands‐on role ideal for someone who enjoys equipment, problem‐solving, and interacting with customers in a fast‐growing startup environment.
Updated Duties (with trailer maintenance added)
- Customer Service — Greet customers, verify reservations, walk through rental agreements, and provide safe‐operation guidance.
- Trailer Inspections — Perform pre‐ and post‐rental inspections across CTR’s 30‐trailer fleet.
- Fleet Readiness — Clean trailers, check tires/lights, replace consumables, perform basic trailer maintenance, and report issues.
- Operational Workflow — Use Booqable for reservations and Square for payments.
- Yard & Shop Support — Maintain a clean, organized yard and assist with shop tasks.
- Customer Safety — Provide hitching assistance, safety checks, and loading guidance.
Required Qualifications
- Strong customer‐service mindset
- Ability to lift 50+ lbs and work outdoors
- Basic mechanical aptitude (trailers, hitches, wiring, tires)
- Comfort using computers/phones for digital workflows
- Valid driver’s license with clean record
- Reliability, punctuality, and professionalism
Preferred Qualifications
- Experience with trailers, towing, or equipment rentals
- Prior work in a service, logistics, or mechanical role
- Familiarity with Booqable, Square, or similar systems
- Hands‐on experience with trailer maintenance (tires, wiring, brakes, hydraulics, welding)
- Veteran or military‐connected applicants encouraged to apply
What We Offer
Competitive hourly pay
Stable schedule with fixed pickup/return windows
Veteran‐owned, mission‐driven culture
Modern equipment
Vacancy posted 8 days ago
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