Guitar Technician - Guitar Center

Why Guitar Center? Here’s just some of the rewards: Gig leave for musicians to take time off to share music and return after tours. Medical, Dental, Vision. 401K with company match. Mental health support. Paid sick/holiday/vacation time. Employee discount program. Tuition reimbursement options. Position Overview Guitar Center embraces creativity and music, encouraging staff to find their own sound. As a Repair Technician (Guitar), you will perform maintenance and repair services on customer‑owned instruments and help maintain store inventory, building the business through great customer experience and quality work. Key Responsibilities Interact with customers, ensuring a positive customer experience. Service customer‑owned instruments with a high level of craftsmanship. Maintain store‑owned gear as requested. Complete warranty repair work. Complete additional duties as assigned. Essential Qualifications Skilled understanding of repairing guitars. Foundational product knowledge on Guitar Center products. Qualities Preferred Customer focus: understanding customer service principles, providing excellent experience, connecting meaningfully, approachable, genuine, knowledgeable, encouraging, passionate, committed. Initiative: identify opportunities, follow through, learn quickly, take positive action. Selling: ability to work through GC certification program. Training: effectively train learners and communicate information. Equal Opportunity Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. #J-18808-Ljbffr Guitar Center