Head of Business Operations

Head of Strategy & Biz Ops | Marketplace | $8M ARR | Early Stage | NYC Onsite Ghost is partnering with one of the fastest-growing companies in the creator economy to hire their first Head of Strategy & Biz Ops . This company has scaled to $8M+ ARR with a team of fewer than 10 people , is growing 30% month-over-month , supports 950K+ creators and 1,000+ brands , and facilitates $1M+ in weekly creator payouts . They're building the operating system for creator-led marketing and are looking for a high-agency operator to work directly alongside the founders as they scale. Why Join? Work directly with founders — Act as an extension of the leadership team, partnering closely with the CEO across strategy, operations, hiring, and client delivery. Join at a key growth stage — Be the first hire in this function and help shape how the company scales. Operate at meaningful scale — Help build the infrastructure behind a platform serving nearly a million creators and over a thousand brands. What You'll Do Build and optimize internal operating systems, workflows, and processes across the business Own critical business operations including onboarding, contracts, payroll coordination, vendor management, and compliance processes Lead recruiting efforts and manage the hiring funnel from sourcing through candidate experience Partner directly with high-value customers and support managed service engagements Develop playbooks and scalable processes that multiply founder effectiveness Drive strategic initiatives while also executing the operational details that keep the business moving What We're Looking For Ambitious & energentic someone who wants to work in a fast paced early stage startup 3–6 years of experience in strategy, operations, consulting (MBB), investment banking, Chief of Staff, or startup leadership roles Experience working directly with founders or executive teams, ideally in an early-stage startup environment Strong analytical capabilities with advanced Excel/spreadsheet skills Experience building systems, workflows, operational processes, or CRM infrastructure Confident client-facing communicator who can independently lead customer conversations Demonstrated ownership, initiative, and ability to thrive in ambiguous environments Location: New York City (FiDi) – 5 days/week in office *If you're looking for a role where you'll have a direct impact on company trajectory, work alongside exceptional founders, and help scale one of the fastest-growing businesses in the creator economy, we'd love to speak with you!* #J-18808-Ljbffr