Plasma Donation Specialist

Responsibilities Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs). In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring, and donor disconnect. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin the pheresis process. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections to expedite donation time and ensure product quality and donor safety. Adjusts process as needed to make the experience positive for the donor. Educates new donors on the use of therapeutic products made from donated plasma, explaining the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and any other pertinent information. Ensures all donor questions are answered accurately and professionally. Maintains alertness to any donor reactions and assists or notifies appropriate staff. Uses a Personal Digital Assistant (PDA) to record incidents during the pheresis process, including machine alerts, volume variances, and donor adverse events. Performs calibrations and verifies maintenance as outlined in the SOPs. Responds to and resolves complex equipment alarms or donor issues. Troubleshoots equipment failures, creates incident documentation, and removes or replaces equipment from service. Monitors donor flow on the donor floor to assure continuous turnover and alerts the Group Leader or Supervisor of any flow issues. Collects arm or whole blood samples from donors for testing. Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understands policies and procedures associated with hyper‑immune programs at the center, if applicable. Maintains a clean, efficient work environment, ensures sufficient operating supplies and forms are available, follows Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies, and promotes safety in all actions. Maintains confidentiality of all personnel, donor, and center information. May be cross‑trained in other areas to meet business needs. Bilingual skills may be required, at the discretion of the organization, to meet business needs. Performs other job‑related duties as assigned. Qualifications High school diploma or equivalent required. Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience. Additional Qualifications for Centers Located in CA Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, or Current Registered Nurse by the State of California. Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit #J-18808-Ljbffr