Assistant Manager I

Job Overview We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. You will assist with day‑to‑day store activities, support customers, and contribute to a positive, respectful environment for all. Responsibilities Assist with store functions and day‑to‑day store activities. Help customers in a positive, approachable manner and address any questions or concerns. Organize and transfer merchandise from delivery truck to stockroom and sales floor as needed, ensuring seasonal areas of the store are maintained. Perform opening and closing procedures as required. Process corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store‑related communications. Maintain promotional effectiveness of storefront fixtures and displays. Assist in ordering merchandise, processing damaged goods, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention. Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards. Protect and secure all company assets, including store cash. Adhere to policies and procedures, including safety guidelines, and ensure all store associates follow company policies. Help the Store Manager supervise, train, and develop Store Associates. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Perform other duties as assigned. Qualifications High school diploma or equivalent (preferred); ability to read, interpret, and explain operational directives is required. Store management experience in retail, grocery, or drug store environment is preferred. Must be able to lift up to 55 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Strong communication, interpersonal, and written skills are required. Ability to work in a high‑energy, team environment is required. Exceptional customer service, organizational, and communication skills are required. Strong problem solving and decision‑making skills are required. Benefits Medical, pharmacy, dental, and vision insurance. Employee Assistance Program. Retirement plans. Educational assistance. Additional wellness and support programs. Location: 2269 Northampton St, Holyoke, Massachusetts 01040‑3447. We are an equal‑opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr