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Executive Director, Clinical Platforms & Product Development

Full-time

Klein Hersh

Product Strategy, Engineering & Platform Ownership

Define and execute the clinical platforms product strategy and roadmap, aligned to our client’s enterprise and clinical delivery objectives.

Key Requirements:

Bachelor’s degree in Information Technology, Health Informatics, Life Sciences, Business Administration, or a related field.

Our client may consider relevant and equivalent experience and successful project outcomes in lieu of educational requirements.

Experience (Minimum Required):

  • 12+ years of experience in clinical research, CRO, pharmaceutical, or regulated healthcare technology environments.
  • Demonstrated experience leading end-to-end product development and building enterprise-scale applications/platforms.
  • Deep understanding of the full clinical trial lifecycle and supporting technology ecosystems.
  • Proven experience in digital health technologies, clinical platforms, or patient-centric solutions.
  • Significant leadership experience across product management, engineering, and operational delivery.
  • Experience operating and leading complex PMO and enterprise delivery functions.
  • Proven track record supporting client-facing engagements, sponsor interactions, and bid defense activities.
  • Strong experience managing vendor ecosystems and external strategic partners.
  • Experience working in highly matrixed, global organizations.
  • Demonstrated ability to balance strategic vision with hands-on execution.

Preferred Qualifications Include:

  • Master’s degree (MBA, Health Informatics, or related field).
  • Experience in clinical monitoring, project management, or clinical operations delivery.
  • Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).

Physical Demands / Work Environment

Office/Home-Based:

Work Environment:

  • Work is performed in an office environment with exposure to electrical office equipment.
  • Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

  • Frequently stationary for 6-8 hours per day.
  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  • Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
  • Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
  • Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
  • Regular and consistent attendance.
  • Varied hours may be required.
  • Some travel (up to 25%)
  • Lead end-to-end product development lifecycle, including ideation, engineering, validation, deployment, and lifecycle management of applications.
  • Drive adoption of a product-centric operating model (agile, DevOps, customer-first delivery).
  • Ensure solutions are scalable, secure, and compliant with regulatory requirements within clinical research.
  • Evaluate and integrate digital health, AI/ML, and emerging technologies to enhance clinical trial delivery and patient experience.

Clinical Platforms Operations & Delivery Enablement

  • Lead the day-to-day operating model for Clinical Platforms, ensuring delivery predictability, quality, and efficiency.
  • Own PMO governance, portfolio prioritization, and execution discipline across platform initiatives.
  • Establish consistent delivery standards, reporting cadence, and performance metrics.
  • Proactively identify and mitigate risks, dependencies, and resource constraints.
  • Ensure alignment between product roadmaps and delivery capacity.
  • Drive continuous improvement in delivery speed, cost efficiency, and quality outcomes.

Clinical Domain & Trial Lifecycle Integration

  • Ensure platforms support the end-to-end clinical trial lifecycle, including study startup, site management, data capture, monitoring, safety, and regulatory submission.
  • Translate clinical and operational needs into technology-enabled solutions that improve efficiency, compliance, and data integrity.
  • Partner with Clinical Operations, Data Management, Biostatistics, and Regulatory teams to ensure platform capabilities align to trial execution needs.

Stakeholder & Cross-Functional Leadership

  • Act as the primary integrator across Clinical Operations, Commercial, Quality, Regulatory, Security, and Data Privacy.
  • Partner with business leaders to ensure clear accountability, governance, and decision-making across complex initiatives.
  • Ensure platform capabilities are effectively adopted and embedded within the business.
  • Simplify complexity through clear ownership and streamlined processes.

Client, Commercial & Bid Defense Enablement

  • Lead Clinical Platforms representation in client engagements, sponsor meetings, and bid defense activities.
  • Develop and deliver platform narratives, demonstrations, and supporting materials.
  • Partner with Commercial and Business Development teams to position platforms as a differentiated capability.
  • Support executive sponsors by ensuring readiness, alignment, and follow-through for client interactions.

Executive Communications & Platform Storytelling

  • Own development of executive-level communications, presentations, and external-facing materials.
  • Build and maintain a standardized library of platform assets (decks, demos, one-pagers).
  • Ensure messaging is aligned to our client's strategy, brand, and value proposition.

Vendor & Partner Management

  • Lead management of strategic vendors and technology partners, including performance, SLAs, and delivery outcomes.
  • Drive vendor optimization, cost efficiency, and performance improvement initiatives.
  • Provide executive-level recommendations on partner strategy and investment decisions.

Financial, Operational & Talent Leadership

  • Own budget, financial planning, and resource allocation for Clinical Platforms.
  • Lead and scale high-performing global product, engineering, and operations teams.
  • Foster a culture of innovation, accountability, and continuous improvement.

Location: Raleigh, NC

Vacancy posted 2 days ago
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