Customer Service & Sales Representative Driver

Job Description

Job Description

Servall Uniform & Linen Supply
Join a Legacy of Excellence : Over 100 Years of Trusted Service

Servall Uniform & Linen Supply is a local, family-owned business that has proudly provided high-quality textile services and products to our customers for over a century. We serve a broad range of industries by offering a diverse selection of high-quality products, including floor mats, linens, paper products, and first aid supplies. We foster a values-driven, safety-first culture for our team members and support the communities where we operate. We offer competitive benefits and a positive work environment.

Position Summary:  

We're looking for a CSSR (Customer Service and Sales Representative) who treats a route as a book of business to grow. You'll own the relationships with the customers on your route: getting to know their businesses, anticipating their needs, and solving problems before they become concerns. By earning their trust, you'll keep customers for the long haul and grow your accounts by recommending the right products and services, all while working safely.

You'll thrive here if:

• You remember customers' names and what matters to their business.
• When something goes wrong, you fix it.
• You enjoy earning trust and turning good customers into long-term partners.
• You notice when a customer could use a new product or service, often before they do.
• You take pride in doing the job right, and you never cut corners on safety.

Compensation:

• Training Period: $750 weekly salary (typically 6 weeks).
• Post-Training: Commission-based pay structure, with earning potential up to (but not limited to) $65,000 annually.
• Additional Incentives: Commission-based bonus program.

Job responsibilities include:

• Build lasting, trusted relationships with every customer on your route. You are the face of Servall.
• Retain and grow your accounts by learning each customer's business and recommending solutions that fit their need
• Proactively resolve concerns and follow up on changes so every customer feels taken care of.
• Deliver clean textile products accurately and completely and perform product inspections to uphold our quality standard
• Work safely at all times, on the road and at every stop, following Servall's safety practices.
• Identify opportunities to bring new customers to Servall.

The CSSR may also be assigned other duties or be required to fill in other job positions as needed.

Requirements and essential job functions include:

• Present a professional, positive appearance.
• Must be 21 (required for auto insurance).
• Maintain a valid driver's license and a safe driving record.
• Moderate to heavy lifting, not more than 100 pounds.
• Work in all weather conditions.

Paid training is provided in customer relationship building, providing new product/service solutions, safe driving practices, delivery and quality standards, among others.

General work hours are Monday through Friday. 

Job qualifications include:

• High school diploma or equivalent required.
• Experience in customer service, route sales, account management, hospitality, or retail helpful. We value people skills and a problem-solving mindset as much as driving experience.

Benefits include:

• 401(k) Plan with Company Match
• Health Insurance
• Dental Insurance- Employer Paid
• Vision Insurance - Employer Paid
• Paid Time Off and Holidays
• Life Insurance
• Learning and Development Opportunities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Servall Uniform & Linen Supply is an EEO/AA/Disability/Vet Employer.