Customer Service Representative

Customer Service Representative

We're looking for a dependable and detail-oriented Customer Service Representative to support daily operations by assisting clients, processing orders, and responding to inquiries in a professional and timely manner. The ideal candidate will multitask effectively, deliver excellent service, and communicate well with both internal teams and clients.

Key Responsibilities

• Handle inbound calls and respond to customer inquiries professionally
• Process orders and enter accurate data into internal systems
• Support internal departments with customer-related updates
• Manage email correspondence and resolve issues in a timely manner
• Maintain accurate records and follow company procedures
• Provide excellent customer service and build positive relationships

Qualifications

• 12 years of customer service experience (office, call center, or warehouse setting preferred)
• Strong verbal and written communication skills
• Bilingual (English & Spanish) preferred but not required
• Proficient in Microsoft Office and/or data entry systems
• Experience with QuickBooks preferred
• Strong organizational skills and attention to detail
• Ability to manage high volume of calls/emails and multitask efficiently
• High school diploma or equivalent required
• Reliable, punctual, and team-oriented

Average Pay Rate: $18 $20 / Hour

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