Service Advisor

divh2Service Advisor Opportunity/h2pThe opportunity is here. You could earn up to $150K per year. Ready to put in the work?/ppWe are adding experienced advisors to our team at Castle Chrysler Dodge Jeep Ram in Naperville. This CDJR store is consistently busy with non-stop opportunity. Join our team and maximize your earning potential./ph3What We Offer:/h3ulliTop-tier compensation/liliA fast-paced, high-traffic dealership/liliCareer growth opportunities/liliSupportive leadership/li/ulh3Service Advisor Responsibilities/h3ulliOversee service orders and flow of Drive Lane./liliEnsure that customers receive prompt, courteous, and effective service/liliTake ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer/liliProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled/liliEnsure the daily inventory of technicians time is consistently sold to service customers/liliDistribute work between technicians efficiently/liliAnswer technical questions about vehicle problems, warranties, services, and repairs/liliMaintain Customer Success Index at or above company standards/liliAssist in diagnosing vehicle problems; order parts and tools as necessary/liliOversee administration of warranty claims as well as training and supervising of service department/liliReinforces company policies and adheres to company standards/liliEncourages compliance with applicable laws and regulations/liliMaintain good working relationship with factory(s) and foster positive employee relations/li/ulh3Service Advisor Qualifications/h3ulliPrevious Service Advisor/Writer experience, minimum of 2 years/liliCDJR experience is preferred/liliDemonstrated ability to manage others and strong management skills/liliFantastic communication skills with your customers/liliProfessional, well-groomed personal appearance/liliConsistent record of service and sales success/liliStrong record of positive customer satisfaction results/liliTeam oriented and self-motivated/liliAble to work with little supervision/liliClean driving record and valid drivers license/li/ulh3Benefits/h3ulli401(K) with company match/liliMajor medical (50% employee paid premium)/liliDental/liliVision/liliVoluntary Benefits (Accident, Critical Illness, Disability, and more)/liliPaid Time Off/liliEmployee vehicle purchase discounts/liliCareer advancement/li/ulpService Advisor: $61K - $83K, up to $150K annually for top performers/ppWe are looking for qualified, quality people who are ready to start their career within our family./ppWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./p/div