Server

Server Position

Location: Poulsbo, WA

Job Type: Part-time

Crabtree Brands is a dynamic and growing organization focused on creating a positive and productive work environment. We are looking for Servers to join our growing team within our full service, farm-to-table restaurant - Crabtree Kitchen + Bar. We focus on PNW cuisine that is locally sourced and sustainable. This is an excellent opportunity for someone looking for flexibility in their schedule. The ideal candidate should have long term service experience with a proven track record of customer satisfaction, excellent communication skills, the ability to multitask, and a customer-focused, teamwork oriented attitude.

Company Core Values

• Do the Right Thing - I am honest, authentic, & accountable to my team and my community.
• Take Deliberate Action - I am deliberate in my thoughts and actions. I am actively engaged in learning and improving myself and the people around me. The details of what I do matter
• Make It Better - I will do better today than I did yesterday, and I will work tomorrow to do better than I did today.
• Play On The Same Team - I start from a place of trust and respect for myself and those around me. I belong on this team, sharing the load and supporting my teammates.
• Create Value - I follow the company processes and make sure we are all rowing in the same direction. I think about my time and actions and how that affects my team and customers. No wasted effort.
• Feed Our Community - I work to improve community resilience by furthering a culture of trust and respect.

Job Description

As a Server, you will play a crucial role in delivering an exceptional dining experience to our guests by providing attentive, friendly, and efficient service. Your primary objective is to ensure customer satisfaction by accurately taking orders, serving food and beverages, and addressing any guest needs or concerns promptly. You will collaborate closely with kitchen staff and management to maintain smooth operations and uphold high standards of cleanliness and presentation. This role requires excellent communication skills and the ability to multitask in a fast-paced environment while maintaining a positive and professional demeanor. Ultimately, your efforts will contribute to creating a welcoming atmosphere that encourages repeat business and positive reviews.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role is preferred but not required.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions.
• Legal eligibility to work in the United States.

Preferred Qualifications:

• Experience working in a fast-paced restaurant or hospitality environment.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems.
• Strong interpersonal and communication skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities:

• Greet and seat guests in a courteous and timely manner.
• Present menus, explain daily specials, and answer questions regarding menu items, ingredients, and preparation methods.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Serve food and drinks promptly while ensuring order accuracy and presentation standards.
• Check in with guests to ensure satisfaction and address any issues or special requests.
• Process payments and handle cash or credit transactions securely.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
• Collaborate with team members to ensure efficient service flow and support during busy periods.
• Adhere to all health and safety regulations and company policies.

Benefits Include:

• As an employee, you will enjoy hefty discounts on food and merchandise at all of our companies: Crabtree Kitchen + Bar, ChocMo Chocolatier & Cafe, and High Spirits!
• PTO that grows with years at the company.
• Health insurance options for full-time employees.