Customer Service Representative

Village Plumbing and Air

Job Type

Full-time

Description

Village Plumbing & AC in business and been serving the Houston area for 80 years. We have built an impeccable reputation based on our consistent quality work. We are currently hiring a Customer Service Representative, one of the most important positions with our company. Our CSR's are first point of contact when our customers call, so we are seeking energetic an enthusiastic Call Center Representative to join our team.

Responsibilities:

* Answer phones and book service calls for Plumbing, HVAC and Electrical

* Document and update customer records based on interactions

* Handle customer inquires and complaints with advanced conflict resolution skills

* Promote additional services by recognizing opportunities to up-sell accounts

* Call out to existing VPP customers to schedule maintenance checks

* Offer VPP (Village Partner Plan) to callers when applicable

Requirements

* Two years of customer service experience in a call center

* Positive and professional demeanor

* Ability to build rapport with clients quickly

* Exceptional written and verbal communication skills

* Ability to prioritize and multitask

* Proven ability to meet and exceed call quotas

* Proficiency with necessary technology, including computers, software applications, phone systems

* Service Titan experience a plus!

* Previous experience in Plumbing, Electric or HVAC industry preferred

* Ability to work flexible schedules which includes some weekends and evenings up to 8:00 PM.
* Bilingual-Spanish a big plus!

Salary Description

Hourly + Bonus

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Houston, TX vacancy

Customer Service Representative
...members to reach their full potential. Job Description Skillbridge Academy is seeking a professional and customer-focused Customer Service Representative to join our team in Houston, TX. In this role, you will serve as a key point of contact for clients, providing...
Suggested
Full time
SkillBridgeAcademy
Houston, TX
17 days ago
Customer Service Representative
...area for 80 years. We have built an impeccable reputation based on our consistent quality work. We are currently hiring a Customer Service Representative, one of the most important positions with our company. Our CSR's are first point of contact when our customers call, so...
Suggested
Hourly pay
Full time
Currently hiring
Flexible hours
Afternoon shift
Village Plumbing LLC
Houston, TX
11 days ago
Customer Service Representative
$23 per hour
...Description Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As a Customer Service Representative (CSR), you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and...
Suggested
Hourly pay
Full time
Temporary work
Work at office
Flexible hours
Shift work
Cobalt Benefits Group
Houston, TX
17 days ago
Customer Service Representative
...attitude along with great energy Interacts properly along with folks and also teams Maintains really good consumer connections Customer Support and/or Client Purchases experience preferred Interacts properly with all degrees of administration as well as workers...
Suggested
Remote work
Workoo Technologies
Houston, TX
17 days ago
Customer Service Representative
$21 - $25 per hour
...Position Overview: Jill Frisch & Freeze MiniMart is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. This is a full-time or part-time position with a pay range of $21-$25 per hour, depending on...
Suggested
Hourly pay
Full time
Part time
Remote work
Jill Frisch
Houston, TX
17 days ago
Customer Service Representative (HOU)
$40k - $43k
...SRG Stairs of SRG Ventures is a leading construction services company specializing in stairs, floors, and blinds for the... ...Office Support Specialist, also known at SRG Stairs as, Customer Service Representative (CSR),to join our growing team. The Customer Service Rep...
Full time
For subcontractor
Work at office
Immediate start
SRG Stairs
Houston, TX
17 days ago
Customer Service Representative
...Permanent Position: Customer Service Representative Company Overview: Florvets Structures is a leading provider of high-quality, customizable structures for a variety of industries. We are committed to providing exceptional customer service and top-of-the-line...
Permanent employment
Work at office
Florvets Structures
Houston, TX
17 days ago
Customer Service Representative
...Through our intuitive app, you can search for jobs near you and get paid directly within DAYS. We're immediately hiring Customer Service Representatives for our award-winning clients in the Dallas market! Day to Day: Build strong relationships with customers (new...
Temporary work
Immediate start
Jobsultant Solutions
Houston, TX
17 days ago
Customer Service Representative
...Position: Customer Service Representative Department: Customer Service Reports to: Sales Admin Supervisor Location: Houston, TX (Onsite) JOB SUMMARY A Customer Service Representative (CSR) is responsible for accurately entering customer order information...
For contractors
Work at office
Monday to Friday
Day shift
Specialized Fabrication Equipment Group LLC
Houston, TX
9 days ago
Customer Service Representative
...Description JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal...
Work at office
Local area
Immediate start
Shift work
The Summit Companies
Houston, TX
2 days ago
Customer Service Representative
...Summary The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members...
SeniorHealthPro
Houston, TX
17 days ago
Customer Service Representative
$16.65 - $29.37 per hour
...Position Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our customer support team. The successful candidate will be the first point of contact for our valued customers, providing them with exceptional service...
Hourly pay
Full time
Work at office
Remote work
Monday to Friday
Flexible hours
Shift work
Voltguard Utilities Limited
Houston, TX
17 days ago
Customer Service Representative
$20 - $22 per hour
.... Provide helpful, knowledgeable, and timely support to our customers, striving to provide the correct solution the first time around... ...products Requirements Experience ~3+ years of Customer Service experience (preferred but not required) ~2+ years of Call-Center...
Work at office
Monday to Friday
3 days per week
1 day per week
Blindster
Houston, TX
7 days ago
Customer Service Representative
$21 - $28 per hour
...Job Title: Customer Service Representative Location: Remote (U.S. Applicants Only) Company: Everglade Works Type: Full-Time | Remote | Competitive Benefits Salary: $21 - $28 per hour About Everglade Works Everglade Works is a technology company providing...
Hourly pay
Full time
Remote work
Work from home
Home office
Flexible hours
Everglade Works
Houston, TX
17 days ago
Customer Service Representative
$20 - $25 per hour
...Position Overview: Insolation Technology LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer...
Hourly pay
Full time
Part time
Remote work
Work from home
Monday to Friday
Flexible hours
Shift work
Day shift
Insolation Technology Ltd
Houston, TX
17 days ago
Customer Service Representative II
...responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and... ...business at assigned Corporate Accounts. This role typically represents the first point of customer contact for inquiries related to...
Permanent employment
Contract work
Work at office
Local area
Flexible hours
Greene Tweed
Houston, TX
5 hours ago
Customer Service Representative
$45k - $65k
...Vision insurance About the Role: You will help grow a local Allstate agency, Parker Family Insurance, LLC, as a Customer Service Representative in Houston, TX. In this dynamic role, you'll be the first point of contact for our valued clients, providing exceptional...
For contractors
Work at office
Local area
Daniel Parker
Houston, TX
5 hours ago
Customer Service Representative
...team culture Rapid career growth & advancement opportunities Responsibilities: Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining...
Work from home
Flexible hours
srecruiting
Houston, TX
17 days ago
Customer Service Representative
...draw upon the global resources of our parent company. About the Role Under the supervision of the Order Service Supervisor, the Customer Service Representative processes, releases, prepares documentation packages, and invoices orders for Riviana’s domestic and export...
Work experience placement
Work at office
Local area
Riviana Foods
Houston, TX
9 days ago
Customer Service Representative
$25 - $27 per hour
...Customer Service Representative Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting two seasoned, highly skilled Customer Service Representatives to join one of our valued client partners in Houston,...
Hourly pay
Permanent employment
Contract work
Temporary work
Casual work
Work at office
Remote work
Visa sponsorship
Monday to Friday
Afternoon shift
HireNow Staffing, Inc.
Houston, TX
17 days ago
Customer Service Representative
...Remote Customer Service Representative Heritage Civil Works | Remote | Full-Time At Heritage Civil Works, we don't just engineer solutions we redefine industries. From aerospace to biotechnology, our groundbreaking modeling, testing, and engineering services fuel...
Full time
Immediate start
Remote work
Heritage civil Works
Houston, TX
17 days ago
Customer Service Representative
$17 - $21 per hour
...Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
Hourly pay
AGT LABS
Houston, TX
9 days ago
Customer Service Representative
...individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.... ...to offer a full-time, onsite opportunity for a Customer Service Representative based in Houston, TX. In this role, you will play a key part...
Permanent employment
Full time
Work experience placement
Work at office
Local area
Worldwide
Nouryon
Houston, TX
17 days ago
Customer Service Representative
...data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly....
Only Data Entry
Houston, TX
17 days ago
Customer Service Representative
...Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate...
Hourly pay
Full time
Work at office
ARROW EXTERMINATORS , Inc
Houston, TX
6 days ago
Customer Service Representative
$19 per hour
...Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their...
Live in
Work at office
Work from home
Flexible hours
Contractor In Charge
Houston, TX
17 days ago
Customer Service Representative
$29.2k - $48.9k
...Preferred candidate will be located in Houston, TX and able to work M-F 10a-7p CST. As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience. You will handle various operational tasks and assist customers...
Work at office
Wolters Kluwer
Houston, TX
5 days ago
Regional Customer Service Representative
...Position Description Job Summary: The Regional Customer Service Representative involves traveling between branches and performing a variety of tasks related to vehicle title and registration processing. This includes examining, sorting, issuing, and denying vehicle...
Work at office
Local area
Remote work
Night shift
Harris County
Houston, TX
18 days ago
Remote Customer Service Representative
...success is fueled by a dedicated team of professionals who are passionate about making an impact. Now, we are looking for a Customer Service Representative to be the voice of Nexis Builds, ensuring our clients and partners receive top-notch service and support. About the...
Work at office
Remote work
Nexis Builds
Houston, TX
17 days ago
Remote Customer Service Representatives
...REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions and grievances. We are looking for candidates with a high emotional...
Remote work
Landpoint
Houston, TX
17 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!