Mitigation Technician

Position Overview The Mitigation Technician is responsible for performing mitigation and restoration services at residential and commercial properties affected by water, fire, mold, or storm damage. The role involves emergency response, damage assessment, equipment setup, demolition, monitoring drying progress, and ensuring work is completed according to industry standards and company procedures. Essential Job Functions Key responsibilities include the following: Respond to emergency water losses and perform mitigation services Conduct inspections and assess water damage using moisture detection equipment Extract standing water and remove damaged materials Perform controlled demolition (drywall, flooring, insulation, cabinetry, etc.) Set up and monitor drying equipment including air movers, dehumidifiers, and air scrubbers Apply antimicrobial and cleaning treatments as required Ensure job sites are safe, clean, and properly contained Communicate with customers effectively regarding the restoration process Load and maintain equipment and vehicles Follow company procedures and IICRC standards Participate in on‑call rotation for emergency response Requirements Valid driver’s license with clean driving record Ability to lift 50–75 lbs. regularly Ability to work in confined spaces, crawlspaces, attics, and hazardous conditions Willingness to work irregular hours, including nights, weekends, and holidays Ability to operate hand tools and restoration equipment Strong problem‑solving skills and attention to detail Professional demeanor and customer service skills Ability to pass background checks and drug screening Wear uniform per handbook Maintain vehicle cleanliness and proper upkeep Discuss proprietary programs such as Master Moments during customer interactions Prepare daily for scheduled jobs and complete job tasks upon completion Ability to work after hours and weekends on call Skills & Traits Strong work ethic and reliability Ability to work independently and as part of a team Good communication skills Detail‑oriented and organized Ability to work under pressure in emergency situations Growth Opportunities Lead Mitigation Technician Mitigation Manager Senior Mitigation Manager Compensation and Benefits Competitive base salary Individual and territory‑based performance incentives Leadership or override compensation tied to team production Vehicle allowance or mileage reimbursement Health, dental, and vision insurance Paid time off and company‑recognized holidays Ongoing leadership and industry training Career advancement into Sales Management or Director‑level roles Work Environment Field‑based operations at residential and commercial properties, with regular daily travel throughout the territory Exposure to hazardous environments; use of PPE including respirators, gloves, and protective suits as required Exposure to dust, debris, and damaged structures On‑call availability for major events, including possible out‑of‑state travel Physical Requirements Sit, stand, walk, and drive for extended periods Use standard office equipment including computers and mobile devices Occasionally lift or carry materials up to approximately 50–75 pounds Travel regularly within assigned territory Perform repetitive finger and hand motions while picking, pinching, and typing Maintain close visual acuity for detail‑oriented tasks at short distances Adapt to work in varying indoor environments with or without air conditioning and heating Background Check & Driving Requirements Background investigation Motor vehicle record review Verification of employment history Verification of education and credentials Equal Employment Opportunity Statement Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law. At‑Will Employment Statement Employment with Alford Enterprises Inc. is at‑will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Drug‑Free Workplace Alford Enterprises, Inc. maintains a Drug‑Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre‑employment, post‑accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law. Job Description Disclaimer This job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization. #J-18808-Ljbffr