Xfinity Retail Sales Consultant

Job Summary This role involves engaging with customers to showcase and sell products, ensuring an outstanding retail experience. It encompasses achieving sales goals, customer onboarding, and issue resolution with moderate supervision. The role demands schedule flexibility and adherence to company standards to support team success. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Listen to customer needs, providing tailored solutions that align with their preferences and requirements. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Facilitate comprehensive onboarding for new customers, ensuring they understand product usage and management effectively. Collaborate with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Participate in team huddles and complete required training to maintain up‑to‑date product knowledge and sales skills. Maintain regular, consistent, and punctual attendance; be prepared to work nights, weekends, variable schedules, and overtime as necessary. Execute other duties and responsibilities as assigned. Skills Communication Critical Thinking Problem Solving Customer‑Focused Persuasion Professional Integrity Resilience Self‑Motivation Teamwork Technical Knowledge Workplace Organization Compensation Base Pay: $18.00 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $25.69 per hour. Comcast’s sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a commission under the terms of an applicable plan, while most non‑sales positions are eligible for a bonus. Benefits Comcast offers a range of best‑in‑class benefits to eligible employees. These include options and guidance designed to support physical, financial, and emotional well‑being. For more details, please visit the compensation and benefits summary on our careers site. Education & Experience High School Diploma / GED (Required) Relevant Work Experience: 2‑5 Years EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr