Senior Product Manager

Senior Product Manager Shopmonkey is looking for a Senior Product Manager to join our dynamic team, help us build the next generation of our platform, and lead a dedicated squad of product, design, and engineering. We believe that with the right tools, shop owners can run their businesses smarter, faster, and more profitably. Please note that for candidates in the San Francisco Bay area, this is a hybrid role with 2-3 days per week on-site at our Morgan Hill, CA office. What You Will Do You’ll define and evangelize product needs for our core customers, representing Product in customer engagements and partnering closely with customer‑facing teams to deliver maximum value. This role requires an organized, impact‑oriented, customer‑ and product‑focused individual comfortable with ambiguity, takes initiative, and builds strong collaboration across teams and customers. Define Product Strategy: Champion the strategic direction, product vision, and roadmap for your squad, aligning with overall company goals and objectives. Stay attuned to industry trends, competitive dynamics, and emerging technologies that influence our space. Drive Execution: Lead feature scoping, prioritization, and trade‑off discussions — knowing when to say no to achieve the best outcomes. Translate vision into clear product requirements and user stories, managing the backlog to ensure maximum impact and alignment with company goals. Lead Cross‑Functional Teams: Lead, inspire, and collaborate with engineering, design, marketing, and customer‑facing teams to ensure successful launches, adoption, and measurable outcomes. Work with leadership to connect strategic plans to actionable, prioritized initiatives with clear metrics and timelines. Collaborate Across Squads: Work closely with other squad leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation. Champion the Customer: Conduct research, analyze data, and synthesize insights to deeply understand the needs of our diverse customers — from small independent shops to multi‑location enterprises. Use these customer insights and data analytics to guide decisions. Own the Full Lifecycle: Oversee the end‑to‑end product lifecycle — from ideation and validation through launch, iteration, and optimization. Measure success using product metrics such as adoption, engagement, and customer satisfaction, and use these to guide continuous improvement. What You Bring 6+ years of successful product management experience leading complex software products with cross‑functional teams Proven track record of shipping SaaS products from concept to launch in a fast‑paced, startup setting Excellent leadership and collaboration skills to build trust, bridge gaps between teams, and influence without authority Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects Exceptional verbal, written, and presentation communication skills with experience engaging senior leadership and customers Data‑driven mindset with the ability to balance qualitative insights and quantitative metrics Familiarity with modern product and project management tools (e.g., Linear, Productboard, Wrike) Hungry, fast‑learner mindset with a bias toward action Ability to travel periodically for customer visits, events, and workshops Bonus: Experience in the automotive space or in mobile app development Compensation & Benefits Base Salary: $140,000 to $180,000, depending on location and experience, with bonus, equity, and benefits. Additional compensation details will be discussed with the recruiter. Medical, dental, vision, and life insurance benefits available from the 1st of the month following hire date Short‑term and long‑term disability Employee assistance program Reimbursement for a personal health and wellness membership Generous parental leave 401(k) available upon hire 11 paid holidays Flexible time off – take the time off you need Matching donations for approved charitable organizations Equal Employment Opportunity Shopmonkey is committed to building a diverse and inclusive team and provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. In accordance with our commitment, we will provide reasonable accommodations to people with disabilities. Please contact our Talent Team at View email address on click.appcast.io if an accommodation is needed during the application process. #J-18808-Ljbffr