Program Manager

• Lead agile ceremonies, such as daily stand-ups, sprint plannings, backlog refinements, retrospectives, and demos. • Provide support using a servant-leadership style, facilitate discussions and decision making in meetings, and resolve team impediments at multiple levels of an organization.
• Coach teams in their journey to Agile, support their self-organization and agile methodology knowledge growth.
• Maintain proactive and open communications, horizontally and vertically, to drive transparency and clarity on achievements, plans, and risks.
• Support and actively work to create a collaborative, friendly, close-knit team environment.
• Balances confidence with humility-pushes when needed, aligns when it matters.
• Soft skills are exceptional; builds trust and momentum across teams. • Owns outcomes and drives clarity - PM participation makes things better.
• Use tools and techniques to support the team in shipping high quality software increments such as User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Automated Testing and JIRA dashboards.
• Assembly, maintenance, and curation of project metadata and metrics that provide visibility to stakeholders on program progress and quality and successfully leverage those metrics to identify program needs and course correction.
• Assembly, maintenance, and curation of various team-level and project-level artifacts, including project plans, communication plans, agile working agreements, scope definitions, RAID logs, RACI matrix, and weekly reports.
• Understanding, tracking, and following-through with inter-team dependencies. • Understand, communicate, and assist the team with resolving project issues, risks and delays.
• Included in problem solving.
• Communicate delivery times and scope to other software engineering teams that depend on a timely delivery.
• Manage projects that impact the scrum team, including developing project plans and timelines for projects and project deliverables.
• Holds functional managers accountable for their teams' deliverables.
• Identifies and manages issues and risks and drives decision making.
• Communicates team and project status and schedule updates. Coordinate leads-level project syncs and project reviews with senior and executive leadership. Basic

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Required Skills & Experience

Qualifications:
• A minimum of 4 years of experience in technical program management with a focus on software application development.
• Demonstrated experience as a Scrum Lead for cross-functional agile teams.
• Working knowledge of Jira/Confluence supporting agile methodologies.
• Experience with Smartsheet or MS Project.
• Experience with software development (SDLC) practices.
• Desire to expand domain and technical knowledge and take on additional responsibilities as appropriate.
• Anticipate working with teams on East or West Coast hours, with flexibility to work outside of regular office hours to accommodate important meetings in different time zones.
• Experience in content planning, rights management, or metadata system.


Nice to Have Skills & Experience
• Technical knowledge of user interface and metadata management within the software development space.
• Advanced knowledge of tools including Atlassian Suite (JIRA/Confluence).
• Experience with metadata management, version control, and bulk title registration workflows.
• Experience in content planning, rights management, or metadata system.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.