Data Analyst

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Data Analyst
Location(s)
Alexion (New Haven) - Customer Site CT

Job Description

The Data Analyst provides strategic business analysis, integrates complex datasets, and delivers clear, insightful reporting in a dedicated Client-facing role. Working in close partnership with the Client, this individual helps establish standards for reliable data, optimize business processes, and identify the key drivers of the program's financial performance.

The Data Analyst serves as the central point of contact for all master data needs within the Laboratory Asset Management Program, playing a vital role in understanding and documenting the capabilities needed to address program challenges.

The Data Analyst collaborates closely with other functional areas - including Service Delivery, Service Operations, Program Management, Finance, and the Customer Success Manager - as well as with stakeholders across both the Client and the broader OneSource organization.

• Standardize, prepare, and deliver detailed reporting and analytics on Client laboratory assets and services, bringing fiscal awareness and helping the Client meet critical cost and performance targets

• Support analysis, recommendations, and cost-savings validation discussions with the Client, in alignment with agreed-upon customer cost-savings goals

• Compile Monthly and Quarterly Reporting against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in preparation for executive reviews

• Analyze KPI and asset-level reporting to identify opportunities for improvement and surface gaps related to metrics, downtime, repair rates, and cost to service

• Support Root Cause Analysis efforts to help mitigate asset failures and reduce program cost

• Support standardization of the customer Asset list, resolving nomenclature inconsistencies (Manufacturer, Model, Description, etc.) per OneSource standardization tables

• Support data governance by maintaining accuracy, consistency, and integrity of asset and program data across systems, flagging discrepancies and helping resolve data quality issues as they arise

• Contribute to broader OneSource innovation initiatives that improve lab optimization and reduce cost

• Build a thorough understanding of the Client's business, processes, and instruments in order to help meet their business goals

• Collaborate effectively with others, communicating ideas and viewpoints clearly to management, peers, and stakeholders; contribute to project initiation and issue resolution; and hold self accountable for results

• Support customer relationship management by maintaining a consistent communication process with the Program Manager.

• Help implement business solutions by building relationships and partnerships with key customer stakeholders

• Meet all customer deadlines

• Represent OneSource and the PerkinElmer portfolio of services in a professional manner that supports business growth

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications:

• Bachelor's degree in Business or a related science field, plus 3+ years of experience in Data Analytics, Project/Program Management, or Operations Management - or 6+ years of equivalent experience in lieu of a degree

• Proficiency in Microsoft Excel, including macros, pivot tables, and complex formulas

• Experience with Data Visualization Software, preferably Power BI

Preferred Experience:

• Proficient in use of SAP or similar ERP systems

• Knowledge of Asset Management Systems desired

• Excellent written and oral communication skills

• Proven operational ability to visualize, identify steps and implement processes

• Exhibits strong bias for action and a results orientation, tackling tough problems with firm deadlines, championing positive change

• Ability to travel as business requires

Physical Demands:

• Must be able to remain in a stationary position more than 50% of the time.

• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the computer screen), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

• Occasionally operates office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $70,000 to $90,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.