Event Telecommunicator (Emergency Dispatch) - Daytona International Speedway

DAYTONA INTERNATIONAL SPEEDWAYDaytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race" – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.Daytona International Speedway is seeking positive and experienced Emergency Telecommunicators to work various shift schedules during major racing events. Events include Rolex 24 event, NASCAR Speedweek and Coke Zero Sugar 400 events, concerts and motorcycle events.Essential FunctionsResponsibilities include answering, processing, and/or dispatching both emergency and non-emergency telephone calls and radio responses for law enforcement, fire rescue, emergency medical services, and other related public safety services, including maintenance and guest services requests.Record call data on 24/7 Incident Managing Software.Communicate with guests via 24/7 text messaging system.Practice and maintain professional work ethics and appearance.Be proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook. Strong typing skills.Other relevant duties as assigned.Tools and Equipment NeededBasic office systems including but not limited to cellular phone, computer system & programs.Attendance RequirementsHours will vary but will include all hours the office is open, evenings, weekends and holidays as necessary to attend events and to fulfill job responsibilities.Knowledge, Skills, and AbilitiesProfessional: Minimum of two years related emergency services experience preferred or related college degree is preferred. Projects a professional company image though verbal and written communication. Presents self in a professional manner and have ability to interact with all levels of organization internal and external.Interpersonal Skills: Listens to others, ability to follow oral and written instructions effectively, responds to manager's instructions and accepts feedback.Personal: Project a positive image to internal (employees) and external (fans, vendor, other sports professional, community members) customers, communicate effectively and professionally at all times, comfort and experience with public speaking, exercise excellent managerial judgment, ability to manage multiple projects simultaneously, team worker. Dependable transportation to and from work.Qualifications/Requirements:Minimum 18 years oldUS Citizen: lawful to work in the U.S.High School Grad/GEDValid Driver's LicenseMust successfully pass a driving record check to operate company vehicles/golf cartsMust attend mandatory annual training.Ability to multitask in stressful environment.Strong communication skills including written reports.Positive attitude!