Receptionist

Job Full Description

The Medical Office Receptionist is the first point of contact for patients and plays a key role in creating a welcoming, organized, and efficient front-office environment. This role supports both administrative and clinical teams by managing patient flow, scheduling, communication, and essential office tasks. This is a one day assignment and the pay is $23.00 an hour

Primary Responsibilities
Patient Interaction & Front Desk Duties
• Greet patients warmly and check them in for appointments
• Verify insurance information, collect co-pays, and update patient records
• Answer phone calls, respond to messages, and route inquiries to the appropriate staff
• Schedule, reschedule, and confirm appointments
• Provide patients with forms, instructions, and general information about the practice

Administrative & Office Support
• Maintain accurate patient files in the electronic health record (EHR) system
• Process referrals, authorizations, and medical record requests
• Handle incoming and outgoing mail, faxes, and documents
• Maintain a clean, organized reception area
• Assist with billing questions by gathering information for the billing department

Coordination With Clinical Staff
• Communicate patient arrivals, delays, or special needs to medical assistants and providers
• Support workflow by helping manage patient flow during busy periods

Compliance & Confidentiality
• Adhere to office policies, safety procedures, and regulatory requirements


Qualifications
• Previous medical office or customer service experience preferred
• Strong communication and multitasking skills
• Professional, calm, and patient-focused demeanor
• Ability to handle sensitive information with discretion

Key Strengths for Success
• Excellent customer service
• Attention to detail
• Ability to stay organized in a fast-paced environment
• Comfort working with insurance and medical terminology
• Team-oriented mindset

Vacaville, CA
1071
1411 Oliver Road
Suite 101
Fairfield, CA 94534