HVAC Warranty Technician

Full-time

West Coast Heating, Air Conditioning, and Solar

Job Description

West Coast Heating, Air and Solar are seeking an experienced and detail-oriented HVAC Warranty Technician to support our Service, Maintenance, and Installation teams. This role is ideal for a seasoned HVAC professional who enjoys troubleshooting complex issues, supporting team development, and ensuring a high-quality customer experience.

Position Overview

The HVAC Warranty Technician plays a critical role in diagnosing and resolving warranty and recall-related issues across both service and installation functions. This position requires strong technical expertise, clear communication, and a passion for training and continuous improvement.

Key Responsibilities

Perform warranty and recall service work across HVAC Service/Maintenance and Installation departments
Diagnose, troubleshoot, and complete repairs with a high level of accuracy
Provide technical support and guidance to HVAC technicians in the field
Document service work thoroughly, including completion of warranty-related forms in ServiceTitan
Communicate recall-related findings to appropriate managers within a 24-hour timeframe
Collaborate with managers to identify trends and training opportunities
Support continuous improvement by contributing to issue resolution and process refinement
Engage with manufacturer technical support when needed
Assist the Service department during high-demand periods

Qualifications

5+ years of hands-on experience in HVAC service and/or installation
Strong troubleshooting and diagnostic skills across residential systems
Ability to create clear, concise, and accurate service documentation
Experience working with ServiceTitan or similar field service software (preferred)
Strong communication and interpersonal skills
Ability to train, mentor, and support fellow technicians
Commitment to delivering exceptional customer service
Ability to pass a background check and drug test
EPA Certification is a MUST

How to Apply : If you are a skilled and dedicated HVAC Warranty Technician looking to join a reputable company with opportunities for growth and development, we want to hear from you! Please submit your resume and a cover letter detailing your experience and qualifications to View email address on jobswipe.net or submit a form.

Apply

Vacancy posted more than 2 months ago

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