Computer Learning Resource Center Specialist (Miller)

Job Description

Job Description

JCFPL JOB TITLE: Computer Learning Resource Center Specialist

LOCATION: Miller Branch

REPORTS TO: South Regional Manager

CIVIL SERVICE JOB TITLE: Program Specialist 2

STARTING SALARY RANGE: $65,834 - $70,782 per year

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed.

APPLICATION DEADLINE: September 17, 2026

BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at

JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey.

The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others.

JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community.

ABOUT THE ROLE:
Under general supervision, the Computer Learning Resource Center Specialist is responsible for the planning, coordination, and delivery of technology-based educational services at the Miller Branch Computer Learning Resource Center. The incumbent provides ongoing software and digital literacy training, manages technology resources, conducts data-driven outreach, and develops community partnerships that expand access to services and support revenue-generating programming.

This position requires professional-level technical knowledge, instructional expertise, analytical skills, and strong community engagement capacity.

JOB DUTIES:

• Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools.
• Conduct individual and group training sessions for patrons, staff, and partner organizations.
• Maintain professional competency through continuous training in evolving software applications and technologies.
• Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants.
• Coordinate daily operations of the Computer Learning Resource Center.
• Monitor and maintain computer hardware, software, and peripheral equipment.
• Ensure compliance with library technology policies and security standards.
• Provide technical assistance and basic troubleshooting support.
• Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes.
• Prepare administrative, statistical, and evaluative reports.
• Conduct data-driven outreach in surrounding neighborhoods and service areas.
• Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups.
• Promote use of the Computer Learning Resource Center as a training and professional development venue.
• Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships.
• Support grant-funded and fee-based initiatives in coordination with administration.
• Monitor participation, outcomes, and financial performance of programs.
• Conducts surveys or other studies to help identify program needs.
• Provide technical guidance and training to branch staff.
• Participate in system-wide technology initiatives.
• Collaborate with librarians and administrators to integrate technology services into library programming.
• Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities.
• Maintain accurate records of trainings, equipment, partnerships, and expenditures.
• Attend required meetings, trainings and professional development sessions.
• Represent the Library in a professional manner in community and partner settings.
• Maintains essential records, reports and files.
• Perform other duties as assigned

REQUIRED EXPERIENCE/EDUCATION:

NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience.

• Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.

OR

• Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.

OR

• Possession of a master's degree from an accredited college or university in a discipline appropriate to the position; and one (1) year of the above-mentioned professional experience.

ADDITIONAL RELEVANT SKILLS:

• Knowledge of library administration and management techniques.
• Ability to manage and administer a library program.
• Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, classification and pay plans.
• Knowledge of Jersey City’s population, geography, and/or local government.
• Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).

NOTES:

For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.

This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

This job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.

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