Customer Service Representative

Job Responsibilities: Provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to set up, working closely with the clinical, sales, and service departments Prepare and analyze the billing and set up paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel Skills: Proven work experience required Ability to learn and apply market and product information, as well as patient billing and insurance requirements Multitasking capabilities Computer and technological literacy Positive and professional personal image Must have previous medical fax processing experience Education/Experience: High school diploma or GED preferred #J-18808-Ljbffr