HVAC Maintenance Technician

Job Description

Job Description

Redlands Plumbing Heating & Air | Redlands, CA

Be part of a locally owned and operated company that has been serving the Inland Empire area for 128 years!

At Redlands Plumbing, Heating & Air, we pride ourselves on delivering exceptional customer service, quality craftsmanship, and a positive work environment.

We believe our employees are the foundation of our success. That's why we are committed to creating a supportive, team-oriented workplace where employees feel valued, have opportunities to grow, and take pride in the work they do every day.

HVAC Maintenance Technician | $18.00-$22.00 per hour

Hourly pay, plus commission on qualifying additional sales, in accordance with the company's compensation plan

Work Schedule: Monday through Friday, with some weekends and evenings required.

What We Offer:

• Company Vehicle
• Company Cell Phone & Tablet
• Locally owned and operated since 1898
• 90% of our work is close to home (within 30 miles!)
• Stable, growing, and profitable company
• Team-oriented culture where your voice matters
• We are investing in your training and career development
• Supportive ownership and management team
• Highly rated by our customers and employees
• Established reputation with a loyal customer base
• We value work/life balance

What We Offer:

• Company Paid Medical
• Company Paid Life Insurance
• Dental & Vision Plans Available
• 401K w/ Company match
• 6 Paid holidays
• 40 hours of Paid Vacation
• 40 hours of Paid Sick

Position Overview:

• Perform routine preventive maintenance, inspections, and cleaning on Residential and/or Commercial HVAC systems.
  • Accurately document maintenance findings, recommendations and completed work using Service Titan.
• Identify equipment concerns, potential repairs, and opportunities for system improvements.
• Perform approved minor repairs and accessory installations within your demonstrated skill level.
  • All advanced diagnostic concerns, major repairs and replacement opportunities will be referred to a Qualified Technician for completion.
• Provide exceptional customer service by educating customers on equipment conditions, maintenance needs and recommending solutions.
• Training provided for career growth including riding along & working with an experienced HVAC service technician and getting hands on training in technical skills, and customer service.

Required Qualifications:

• Strong mechanical aptitude and willingness to learn
• Excellent customer service and communication skills
• Dependable, detail-oriented, and able to work independently
• Valid driver's license and insurable driving record
• Reliable transportation to and from work
• EPA 608 Universal Certification before Refrigerant Work
  • Willingness to obtain if not already certified
• Ability to work in attics, crawl spaces, and varying weather conditions
• Ability to climb ladders, up to 20 ft in height and lift to 75 lbs.
• Ability to work occasional evenings and weekends
• High School diploma or equivalent

Preferred Qualifications:

• Previous HVAC maintenance experience
• HVAC technical school training or certification
• Experience with Service Titan or similar software

• Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.