Lumber Yard- Inside Customer Service

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Kellogg Supply Company, Inc.
Lumber/Building Materials Yard-Indoor Customer Service
(Coinjock Location)

Position Title: Yard-Inside Customer Service
Employee Classification: Hourly based on Experience
Supervised By: Store Management
Primary Responsibility: Provides outstanding customer service. Load and deliver lumber, building products and other materials sold. Maintain a clean and safe work environment.
Job Duties/Responsibilities:

• Quickly and efficiently load customer tickets and orders.
• Deliver materials as needed.
• Put away stock
• Clean and organize materials and work environment.
• Assist in daily store opening and closing procedures
• Maintain the orderly stock of retail merchandise. Pull down top stock and warehouse to keep retail shelves and pegs full, fronted and faced.
• Perform assigned cycle counts of the retail store.
• Mix and shake paint as needed.
• Actively engage in increasing knowledge of industry, products, customers and sales techniques
• All other job-related activities assigned by Supervisor

Experience/Skills:

• Outstanding customer service skills
• Computer literacy
• Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)
• Strong interpersonal and customer relations skills
• Strong verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced environment
• Strong attention to detail and follow-through
• Basic math and measurement skills
• Proficient with POS systems (building supply specific a plus)

Minimum Requirements:

• High School Diploma or equivalent
• Building products knowledge and/or sales experience
• Ability to handle and maneuver stock and deliveries weighing up to 60lbs.
• Ability to stand and be mobile for prolonged periods of time.

Work Environment: Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of a lumber yard environment.