Retail Store Associate / Donation Attendant - Goodwill Middletown

Goodwill Easterseals Miami Valley Retail Sales Position

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

Essential Duties & Responsibilities

• Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.) representing the core values of Dayton Goodwill.
• Greet customers and maintain a cheerful and pleasant disposition when servicing customers at our Middletown store location.
• Maintain a superior level of customer service to meet agency standards.
• Load and sort materials on the trailer according to instructions.
• Maintain premises in compliance with Agency safety and housekeeping practices.
• Operate cash register accurately and efficiently (correct change, receipts, checks, charges, discounts, etc.)
• Inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations, and sporting goods to determine saleability.
• Receive and handle donated goods from donors at our Goodwill Dayton facilities.
• Perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, and keeping the pulling system up to date.
• Perform stock duties such as stocking shelves and maintaining displays.
• Ensure Dayton Goodwill quality control standards are met (textiles, misc., and furniture).
• Test electrical appliances to determine safe operations.
• Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).
• Price merchandise according to prescribed criteria.
• Prepare textiles and goods for re sale.
• Disinfect upholstered materials using Steri-Fab.
• Follow the dress code as set by Goodwill Dayton at our Middletown store location and display a professional image and attitude.
• Perform any additional duties as assigned by the Manager, Assistant, or Supervisor and maintain an enthusiastic and helpful attitude.
• Must work a flexible schedule to comply with the needs of the store.
• Must maintain the ability to regularly lift and/or move up to 50 pounds.
• Comply with all Agency policies, procedures, and safety standards throughout work areas and maintain the same to meet CARF, Department of Labor, and other regulatory standards.

Education Requirements

• High school diploma or general education degree (GED) preferred, but not required.

Experience Requirements

• Experience in retail sales performing cashiering, customer services, and shipping/receiving is preferred but not required.
• Box Truck experience preferred, but not required.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required by Dayton Goodwill.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must maintain the ability to pass a criminal background check and random drug screens.

Skills & Abilities

• Perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices, including vacuuming and cleaning of restrooms, etc., some of which will require working outside in the elements.
• Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment) safely and efficiently.
• Demonstrate a willingness and ability to work as a team member; demonstrate the ability to work independently.
• Embrace the empowerment and continuous improvement culture in our agency. Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our Goodwill Dayton business to grow.
• Able to accept and load donations of clothing, furniture, appliances, and other household goods.
• Able to perform sorting and packing tasks to secure donations.
• Able to maintain records and reports of donations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to the risk of electrical shock.
• The noise level in the work environment is usually moderate.