Bilingual Insurance Customer Service Representative

Job Description

Job Description

Benefits:

• Commission paid on sales performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

Michelle Rudolph- State Farm Insurance Agency is seeking a motivated, customer-focused licensed property and casualty representative.

• Assist customers with auto, home, and other property & casualty insurance needs
• Provide coverage recommendations tailored to each customer's situation
• Quote, bind and service policies accurately and efficiently
• Handle inbound and outbound calls, follow-ups, and policy reviews
• Support retention efforts by building strong, long-term relationships
• Collaborate with team members to exceed agency goals and customers' expectations
• Maintain compliance with all insurance guidelines
• Prospect, develop, and close new insurance business
• Cross-sell and up-sell products based on customers needs

Qualifications:

• Active Property & Casualty License required (New Mexico)
• Experience 2 years minimum
• Life and Health License preferred
• Strong communication skills and relationship-building skills
• Detail-Oriented with the ability to multitask in a fast-paced environment
• Sales experience preferred, but service-first mindset is essential
• Positive attitude, coachable and team-driven
• Bilingual preferred/a strong plus

At Michelle Rudolph State Farm agency, we believe in providing a tailored plan that fit unique needs. That's why we're here to offer you a personalized price plan for auto, home, and business insurance. We also understand the significance of Life Insurance as it's an essential safeguard for loved ones. Whether customers are looking for coverage to protect their family's financial future, pay off debts, or secure their loved ones' well-being, we have the expertise and resources to assist them in every step of the way. Our customers' protection and security matter to us, and we're committed to protecting what matters most to them. As a dedicated team member, you will be here to help them navigate the options and find the coverage that suits their unique needs. With our friendly local office, we're just around the corner, ready to provide personalized support and guidance throughout the process.

Company Description

At Michelle Rudolph State Farm agency, we believe in providing a tailored plan that fit unique needs. That's why we're here to offer you a personalized price plan for auto, home, and business insurance. We also understand the significance of Life Insurance as it's an essential safeguard for loved ones. Whether customers are looking for coverage to protect their family's financial future, pay off debts, or secure their loved ones' well-being, we have the expertise and resources to assist them in every step of the way. Our customers' protection and security matter to us, and we're committed to protecting what matters most to them. As a dedicated team member, you will be here to help them navigate the options and find the coverage that suits their unique needs. With our friendly local office, we're just around the corner, ready to provide personalized support and guidance throughout the process.