Emergency Communications Training Manager

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.


**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations**


Nature of Work

The fundamental reason this job exists is to directly develop, coordinate, implement, perform and manage all training, quality control, public education, and recruiting programs for the Department of Emergency Communications in relation to 9-1-1 Emergency Services. The work responsibilities include overseeing and managing department-wide training programs; overseeing and managing the recruiting program; developing, managing, and implementing a public education program; supervising training division staff, overseeing and managing a quality assurance and improvement program; and performing administrative duties. This position assists the Director and Assistant Director in special projects, ensuring that personnel maintains appropriate certifications and standards as required by Federal, State, and local rules and ordinances, and provides a means for career enhancement and growth for personnel. This employee reports to and receives general instructions and orders from the Director of Emergency Communications.

Minimum Qualifications

Must have a high school diploma or equivalent, and at least two (2) years of progressively responsible experience in Public Safety emergency dispatching and at least two (2) years of experience in developing and conducting training programs. Qualifying work experience must include at least one (1) year of supervisory experience in an E911 Center.

NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.


Special Requirements

Must be willing to work nights, weekends, and holidays and willing to be on-call to respond to emergency incidents as needed. Must possess or be able to attain a valid Alabama Driver's license within 60 days and have an acceptable driving record. Must be able to obtain and maintain all required instructor certifications.

Kind of Examination

Applications are being accepted to fill one (1) vacancy and any other vacancies that may occur during the life of the register. The current vacancy is with the City of Montgomery Emergency Communications Department . Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application and supplemental questionnaire form completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.

Complete an online application by visiting Montgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

Additional Information

BENEFITS: Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program.


DRUG TEST: Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).


BACKGROUND CHECK: Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)


EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.


REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at View phone number on click.appcast.io.


I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.


UPDATE OF CONTACT INFORMATION: It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Please visit the Update Contact Information page to log in and update to your contact information at any time.