Director of Admissions

Director Of Admissions

Make a Difference in the Lives of Our Nation's Heroes At HMR Veterans Services, we are proud to honor our mission of "Serving Those Who Served." If you are a passionate and dedicated Director of Admissions looking for meaningful work, we invite you to join our team and make a lasting impact on the lives of America's Veterans.

What You'll Do As a Director of Admissions, you will provide direct nursing care to residents and supervise daily nursing activities of staff and CNAs in compliance with all applicable regulations. Responsibilities include:

• Lead and coordinate the facility's admissions process, ensuring a positive experience for prospective residents and families from inquiry through move-in.
• Develop, implement, and oversee public relations, marketing, and community outreach initiatives to promote facility services and maintain a positive public image.
• Ensure all public-facing materials, including admissions packets, policy manuals, and service information, are accurate, current, and compliant with applicable regulations.
• Build and maintain relationships with referral sources, healthcare providers, community partners, and media representatives to support occupancy and awareness goals.
• Conduct resident and family interviews, gather required admission information, and obtain all necessary signatures, authorizations, and supporting documentation.
• Facilitate resident admission and orientation processes, including explaining resident rights, privacy practices, billing procedures, care services, visitor policies, advance directives, and other key facility information.
• Process resident admissions, transfers, and discharges in accordance with established policies, procedures, and regulatory requirements.
• Maintain accurate census data, bed availability records, waiting lists, room assignments, resident directories, and admission/discharge registries.
• Prepare, review, and distribute admission documentation to appropriate departments, ensuring complete and accurate resident records.
• Coordinate with nursing, medical records, billing, and other departments to support timely admissions and seamless resident transitions.
• Manage resident information with strict adherence to privacy, confidentiality, and record-retention requirements.
• Respond to admission-related inquiries, resolve issues, and escalate concerns to appropriate leadership when necessary.
• Assist residents and families with questions regarding financial responsibilities, insurance, Medicare, resident funds, and other admission-related matters.
• Foster collaborative working relationships across departments to support exceptional resident care and customer service.
• Prepare and maintain required reports, including daily and monthly census and occupancy reports.
• Perform other duties and special projects as assigned by facility leadership.

Qualifications Must possess a Nursing Degree from an accredited college or university or be a graduate of an approved RN/LPN program. Must possess a current, unencumbered, active license to practice as an RN/LPN in this state. Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions; must be calm and levelheaded in emergencies. Must be well groomed and possess ability to work harmoniously. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Must be knowledgeable in the use of computers, data input/retrieval/output functions, etc. Must be able to follow written and oral instructions.