Director, Product Management - AI

Who is Mastercard

Mastercard is a global technology company in the payments industry that connects and powers an inclusive digital economy.

Overview

Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality globally. Mastercard is dedicated to enabling businesses to survive and thrive. Our rallying cry is Empowering Every Business Everywhere.

Title and Summary

Director, Product Management - AI. We are seeking a seasoned and strategic Director of Product Management to lead the development and ownership of our next generation AI & Data product portfolio, crafting product strategy, guiding product development teams, and ensuring alignment of product features with strategic business goals.

Responsibilities

• Define the product vision and roadmap for the AI products, aligning with overall business objectives and user needs.
• Lead cross‑functional teams (engineering, design, security, data) in the development and implementation of the service, ensuring high quality and meeting deadlines.
• Partner with security and compliance teams to ensure the service adheres to industry standards and regulations.
• Analyze market trends and competitive conditions, positioning the product effectively.
• Oversee the product development process, ensuring compliance with budget, scope, and project timelines.
• Lead customer conversations, pricing negotiation, and go‑to‑market activities.
• Build and maintain strong relationships with stakeholders across the organization.
• Communicate effectively with technical and non‑technical audiences.

Qualifications

• Extensive experience as a Product Manager in a technology‑driven field, preferably with direct exposure to AI product management.
• Robust understanding of artificial intelligence, machine learning, and related technologies.
• Demonstrated ability to develop product strategies and effectively communicate recommendations to executive management.
• Strong problem‑solving skills and willingness to think outside the box.
• Excellent teamwork skills with an ability to get work done with minimal supervision.
• Advanced degree in Computer Science, AI, Machine Learning, or related field is highly desirable.
• Proven track record of managing all aspects of a successful product throughout its life cycle.
• Experience in risk and cyber security related product is an advantage.
• Experience working with globally distributed teams in India, EU and US. Some travel may be required.

Location and Work Arrangement

This role is hybrid, with an expectation of working in the Purchase, NY office at least 3 days per week.

Equal Employment Opportunity Statement

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law.

Pay Ranges

Purchase, New York: $179,000 - $305,000 USD.