Account Executive

POSITION SUMMARY: The Account Executive is responsible for executing the sales strategy to increase agency market share through account development and educating the medical community on services provided by the agency while operating within set budget.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Achievement of monthly Personal Production Goals and MC admit budgets for assigned locations.
• Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development including prospecting/diversification and call frequency/routing. Plans activity to maximize territory coverage of both existing and prospective accounts.
• Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of the Company. These include pre and post call planning, establishing rapport, effective questioning skills, proposing solutions, handling objections and closing.
• Works closely with the Executive Director and Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
• Responsible for all sales administration duties including but not limited to CRM, expense entry compliance, BOA with associated Policies and Procedures, payroll time sheets, weekly meetings with strategic updates, PTO requests, paperwork delivery/pick-up as needed, and timely cell phone/email correspondence.
• Responsible for being a good steward of the Company's financial resources by projecting a return on monies spent and managing a Sales & Marketing expense budget.
• Knows the features and benefits of the services provided the agency. Able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature.
• Other appropriate tasks and special projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

• High school diploma or equivalent required; Bachelor's degree preferred.
• At least two (2) years of demonstrated success in home health and/or hospice sales.

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent presentation, negotiation, and relationship-building skills required.
• Must have strong computer skills to utilize Microsoft Outlook and CRM systems.
• Self-motivated; able to work independently with minimal oversight.

SUPERVISORY RESPONSIBILITIES:

• None.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job may be performed at a desk and require heavy use of office equipment, including computer, tablet, and phone.
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, see, talk, hear, and drive. Must be reasonably capable of lifting over twenty (20) pounds.
• Significant portion (>50%) of daily assignments may require travel to client/resident/patient locations or other work sites, via car or public transportation.
• Work schedule may occasionally require evening, night, holiday, or weekend assignments.
• Ability to effectively work from a remote/home office.

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company's established policies and procedures. I agree to request guidance from my Supervisor if I am unsure of how to interpret any policy.

I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.

This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at