Service Advisor (Warranty/Customer Pay)

Service Advisor Warranty & Customer Pay

HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers wishes of working with a member of our team or buying it on their own, online.

HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!

Core Values: Growth Minded - People-Centered - We Own It - Driven For Success

About the Position

As a Service Advisor Warranty & Customer Pay, you will serve as the primary point of coordination between service operations, warranty providers, and internal teams. This role is focused on accurately writing repair orders, determining warranty eligibility, managing customer-pay repairs, and ensuring approvals are obtained efficiently. Your attention to detail and communication skills will help control costs, maintain compliance, and keep vehicles moving through the service process smoothly.

By ensuring repairs are properly documented and approved, you play a key role in delivering quality vehicles and supporting HoneyCars promise of The Sweetest Way To Buy or Sell Your Car. HoneyCars streamlined processes, transparent pricing, and daily onsite training set you up for success in this role.

Core Values: Growth Minded - People-Centered - We Own It - Driven For Success

Benefits

• Daily training, coaching, and mentoring
• Fantastic culture
• Flexible schedule
• High-Energy environment
• 401(k) Plan
• Medical Plan
• Dental Plan
• Vision Plan
• Long & Short Term Benefits
• Accident Insurance
• Life Insurance
• Paid Training
• Opportunities for growth
• Access to the latest automotive software

Qualifications

• Prior automotive parts or service experience required
• Have an enthusiastic attitude with high energy throughout the workday
• Be a great communicator with team members
• Persistent, competitive and have a good work ethic
• Entrepreneurial and ambitious spirit
• Clean driving record and valid drivers license
• High School Diploma or equivalent, required

Schedule

• Full-time position
• MondayFriday schedule (with occasional flexibility based on business needs)
• Daytime hours in a fast-paced service environment

Why HoneyCar?

At HoneyCar, we do things differently. We combine a people-first culture with transparent pricing, modern technology, and a simple, efficient process. Youll work alongside motivated professionals in a high-energy environment where your contributions matter. With daily training, clear growth paths, and leadership that invests in its people, HoneyCar is a place where driven individuals can build long-term careersnot just jobs.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.