Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017 after a career in medical sales, drawn to the opportunity to build long-lasting relationships and make a meaningful impact in my community. Our team now includes four team members, and we’ve built an office culture that blends hard work with a friendly, supportive atmosphere.

I graduated from the University of Mississippi and am a parent to two kids, which makes work–life balance especially important to me and something I prioritize for my team as well. We stay active in the community throughout the year, participating in a Thanksgiving turkey giveaway along with various events and fundraisers.

We offer health benefits, reimbursed licensing costs, and a focus on maintaining a healthy balance between work and home life. When it comes to new team members, we’re looking for someone who is kind, can connect well with different types of people, and brings a strong work ethic to the table.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Wally Morgan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.