Unit Secretary Labor Delivery NN

Unit Secretary

The Unit Secretary position provides a vital link in the chain of Quality of Care, communicating and scheduling the physician orders, relaying patients' requests and needs to the nursing and ancillary staff. The Unit Secretary maintains the non-clinical aspects of the nursing unit.

Essential duties and responsibilities include:

• Facilitating and coordinating physician orders, entering all appropriate nursing orders into PowerChart and maintaining paper chart order.
• Maintaining supplies, preparing reports and maintaining unit records under the direction of the charge nurse or department manager.
• Assisting and prioritizing non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
• Maintaining patient records by entering data according to the Healthcare System's policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary. Assessing all forms making sure all are signed and complete (labeled correctly).
• Answering patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs. Possessing the ability to prioritize patient requests and communicate them to the appropriate resource.
• Receiving physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
• Performing errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
• Demonstrating basic knowledge of patients currently on unit.
• Demonstrating polite and courteous phone etiquette with ability to clearly communicate with others.
• Restocking supplies in the department as needed.
• Demonstrating effective organizational skills and ability to multitask.

Education, experience and qualifications include:

• Minimum of High School or GED required.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.