Senior Project Manager

Job Description

Job Title: Project Manager (Hybrid)

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Location: Denver, CO

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Duration: 12 months+

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Interview Type: Virtual / In-Person

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Job Description:

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We are seeking a Project Manager to join our client's team in Denver, CO for a 12-month engagement. Success means more than a working system. It means probation officers spend less time on data entry and more time with clients, supervisors get reliable data for decisions, and justice-involved individuals experience clearer, fairer, and more consistent supervision.

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Stakeholder engagement and change management

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Key Responsibilities:

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Core Responsibilities

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• Lead the full project lifecycle, from requirements and procurement through design, build, data migration, testing, statewide rollout, and decommissioning of ICON/JPOD.
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• Develop and maintain the master schedule, budget, scope baseline, and benefits realization plan.
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• Translate the Branch's strategic goals for probation into clear project objectives and measurable success criteria.
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• Track Colorado statutes, Chief Justice Directives, and probation standards affecting system requirements, and build them into the solution.
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• Coordinate with legal, policy, and research staff so the system supports required reporting, risk and needs assessments, and evidence-based practices.
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• Lead human-centered design activities, such as field observation, user testing, and feedback loops with frontline staff.
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• Direct organizational change management, training, communications, and go-live support.
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• Make sure the client-facing parts of the system are accessible, plain-language, and equitable for justice-involved individuals.
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• Identify, track, and mitigate risks and issues; escalate decisions promptly.
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• Plan cutover so probation supervision is never interrupted.
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• Report status, risks, and outcomes to leadership.
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Required Qualifications:

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• Bachelor's degree in project management, information systems, public administration, criminal justice, business, or a related field. Additional relevant experience may substitute for the degree year for year.
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• Demonstrated experience managing a multi-year schedule.
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• Experience leading enterprise system replacements that included data migration and organizational change management.
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• Project and program management: command of predictive, Agile, and hybrid methods, and the judgment to choose between them.
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• Systems thinking: ability to understand how technology, policy, operations, and people interact, and to see downstream effects of design choices.
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• Facilitation and influence: ability to build consensus among stakeholders with competing priorities, without direct authority.
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• Empathy for users: genuine interest in how probation officers and clients experience the system, and the discipline to design around their needs.
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• Analytical skills: ability to interpret data, evaluate trade-offs, and make sound decisions under uncertainty.
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• Integrity and discretion: sound handling of confidential criminal justice information and sensitive organizational matters.
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• Resilience: steady leadership through ambiguity, setbacks, and the pressures of a high-visibility public project.
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• Benefits orientation: understanding of business outcomes and the ability to support measurement of adoption and value realization objectives.
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• Governance and executive engagement: ability to operate within complex governance structures, prepare executive decision materials, facilitate escalations, and support leadership decision-making across multiple organizational levels.
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• Change management: ability to support organizational readiness, stakeholder engagement, communications, training, and user adoption activities.
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• Project Management Professional (PMP), PgMP, or equivalent certification (Preferred).
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• Agile and change management certifications (Preferred).
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• Experience with Waterfall Project methodology (Preferred).
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• Experience applying Waterfall governance and procurement controls in conjunction with Agile solution delivery (Preferred).
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• Experience implementing case management systems for courts, probation, parole, corrections, or other justice agencies (Preferred).
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• Familiarity with Colorado state government, the Colorado Judicial Branch, or CICJIS data exchanges (Preferred).
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• Experience with commercial off-the-shelf (COTS) or configurable SaaS platform implementations in the public sector (Preferred).
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• Experience working with geographically distributed users in both urban and rural settings (Preferred).
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Position Requirements:

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• Hybrid position based in Denver, CO.
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• Ability to pass a criminal background check.
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• Candidate Must Be Local to Colorado - (You will be asked to come into the office once a week, ideally on Tuesdays.)
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Skill Matrix:

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• Bachelor's degree in project management, information systems, public administration: Required
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• Managing a multi-year schedule: Required
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• Project and program management: Required
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• Systems thinking: Required
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• Facilitation and influence: Required
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• Empathy for users: Required
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• Analytical skills: Required
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• Integrity and discretion: Required
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• Resilience: Required
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• Benefits orientation: Required
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• Governance and executive engagement: Required
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• Change management: Required
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• Project Management Professional (PMP), PgMP, or equivalent certification: Preferred
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• Agile and change management certifications: Preferred
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• Waterfall Project methodology: Preferred
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• Applying Waterfall governance and procurement controls in conjunction: Preferred
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• Implementing case management systems for courts, probation, parole, corrections: Preferred
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• Colorado state government, the Colorado Judicial Branch, or CICJIS data exchanges: Preferred
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Local to Denver, CO: Required

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About GSK Solutions Inc:

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GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation. We deliver high-quality, on-time, and cost-effective solutions, consistently exceeding client expectations with superior execution.

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