Cabarrus and Gaston County Jail- Site Manager

Job Description

Job Description

Description:

Kimble's Corrections is seeking a Site Manager to lead daily operations at assigned correctional facilities in Cabarrus and Gaston County. This position is responsible for overseeing commissary operations, inventory management, customer service, facility technology support, and employee development, while serving as the primary liaison between the company and facility administration. The ideal candidate will be a strong leader capable of managing operations, ensuring exceptional customer service, and maintaining full compliance with company policies, facility regulations, security requirements, and contractual obligations. A comprehensive background check is required for employment. 

Requirements:

Responsible for the efficient operation of commissary services at Gaston County and Cabarrus County detention facilities as assigned

• Responsible for onsite fiduciary functions including but not limited to credits and adjustments, deposits, and any other financial responsibilities as required by the facility
• Responsible for placing orders manually or electronically for inmates. Receiving, separating, and preparing individual inmate commissary orders for distribution to inmates in the respective assigned housing location
• Distributing individual commissary orders to inmates at times and locations as directed by the facility administrator
• Properly handling shortages or damages for orders within company policy
• Caring for and maintaining any on-site products and keeping the work areas clean
• Maintaining equipment necessary to carry out the commissary functions at the assigned facility
• Provide general hardware service to computers, onsite kiosks/tablets and related equipment as well as basic software maintenance and assistance
• Act as liaison with facility staff on a day-to-day basis
• Assist facility staff with basic software training and operation
• Work closely with the Regional Manager and the Field Operations Manager to provide best in class service to the assigned facility including reporting service or relationship issues immediately
• Supervise other employees as assigned

Summary of essential job functions

• Represent the company in a positive manner at all times
• Be able to assist or answer questions about onsite commissary fiduciary responsibilities
• Maintain onsite technology
• Supervise part-time commissary employee(s)
• Ensure overall efficiency of onsite commissary operation and client satisfaction
• Ensure that all facility security regulations and procedures are adhered to by all company staff on site
• Maintain a working knowledge of company software and equipment installed at assigned facility
• Carry out duties as assigned by company management

Minimum requirements

• Possess the skill to accurately count and maintain records on large amounts of cash if needed to assist the facility fiduciary manager
• A general working knowledge of company software and related hardware used at assigned facility to conduct the commissary operation
• Demonstrated ability to lead others while working effectively both independently and as part of a team
• Read and comprehend documentation written at a nationally accepted high school level
• Possess a high school diploma or equivalent
• Have the ability to work in a secure corrections environment
• Possess excellent organizational and time management skills
• Ability to successfully pass a background check and drug screen
• Physical ability to stand and walk for extended periods
• Lift items weighing up to sixty (60) pounds to a height of 54 inches
• Ability to communicate verbally