FIELD SERVICES TECHNICIAN IT Infrastructure & Client Support

Connected Technology

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development

Build Technology. Solve Problems. Make a Difference.

Connected Technology is a growing Managed IT Services and Physical Security provider serving businesses, nonprofit organizations, emergency service organizations, and public agencies throughout Long Island. We are seeking a dependable, professional Field Services Technician who enjoys hands‑on work, helping clients, and solving problems.

What You Will Be Doing

Install cabling, cameras, access control devices, wireless networks, computers, printers, and VoIP systems. Troubleshoot hardware, software, Microsoft 365, networking, and connectivity issues. Act as onsite hands for senior engineers and maintain accurate documentation.

Installation & Deployment

Run, terminate, label and test Cat5e/Cat6 cabling
Install cameras, access control devices, wireless APs, switches and firewalls
Deploy PCs, laptops, printers and phones
Assist with office moves and technology refresh projects

Technical Support

Troubleshoot Windows, Microsoft 365 and networking issues
Resolve hardware and software problems onsite
Follow guidance from Level 2 and Level 3 engineers
Document work in the ticketing platform

What We Are Looking For

1-3+ years of IT, low-voltage, telecom, field service or related experience
Strong customer service skills
Ability to think independently and solve problems
Valid driver license and reliable transportation
Ability to lift 50 lbs and use ladders safely

The Ideal Candidate

Reliable, professional, adaptable, well spoken, positive, and committed to delivering an exceptional client experience.

Why Join Us

Competitive compensation, PTO, holidays, healthcare options, 401(k), training reimbursement, advancement opportunities, and exposure to a wide range of technologies.

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Vacancy posted 3 days ago

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