Customer Service Agent
Securitas Technology
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
- Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
- Answers the multi-line telephone system
- Ensures confidentiality of customer information at all times
Minimum Requirements
- High School Diploma or GED required, some college Preferred
- 1-3 years’ work experience
- Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
- Must be able to prioritize and multi task in a fast paced environment
- Must be able to follow written and verbal instructions
- Ability to perform duties with a high degree of urgency and accuracy
- Good interpersonal communication and organizational skills
- A positive attitude of teamwork and continuous improvement
- Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator
Securitas offers comprehensive benefits including:
- Alarm Monitoring Operator Pay Progression Program
- Shift premium for eligible assigned shifts
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional internal career advancement opportunities
- Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
- ...Technical Support Agent The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join... ...technician visits when applicable Proactively call out to customers when needed for service-related matters Participate in special projects and...Suggested
$23 per hour
...Customer Vehicle Service Agent (Alohilani) Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients...SuggestedHourly payWorldwideShift workDay shiftAfternoon shift$21.25 per hour
...Customer Service Agent Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental...SuggestedHourly payWork at officeWorldwideFlexible hoursDay shiftAfternoon shift- ...Job Description Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate...SuggestedTemporary workWork at officeWorldwideAfternoon shift
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hours$16 - $30 per hour
...the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields...Hourly payFull timePart timeWork at officeRemote workWork from homeFlexible hours- ...Hotel Customer Service Clerk Serves as a hotel customer service clerk at a lodging property having in excess of 800 rooms. Performs duties normally associated with front desk operations as desk clerk, PBX services, reservations, activities, and security for the main...Work at officeLocal areaShift work
- ...Airport Customer Service Agent Customer Service & Ramp Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate...Full timeContract workTemporary workWork experience placementImmediate start
- ...connected ecosystem of health, safety and security solutions and services. This full-time opportunity functions in our state-of-the-... ...are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They...Full timeTemporary workWork experience placementImmediate startShift workNight shiftAfternoon shift
- Serves as a Hotel Customer Service Agent in the Front Office Department of the Hale Koa Hotel. This open continuous announcement requires re-application every 3 months to maintain consideration throughout the year. Local candidates will be reviewed first as PCS is not...Work experience placementLocal area
- ...efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and... ...changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS...Contract workWork experience placementImmediate start
$17 - $25 per hour
...Customer Service Representative We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving any issues or...Hourly payFlexible hours- ...our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others... ..., challenging, and rewarding, then Ryan Miyashita - State Farm Agent may be the right fit for you! About Our Agency Our mission...For contractorsWork at office
$40k - $50k
...uncomfortable, especially when it comes to sales and service conversations. I'm looking for someone ambitious.... ...to invest in you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mia Migita - State Farm Agent, you...For contractorsWork at officeFlexible hours$40k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Mia Migita - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractors- ...POSITION SUMMARY: Under the direction of the Inside Sales Manager, the Inside Sales Representative provides excellent and friendly customer service, processes orders and invoices, and performs clerical duties to support the department. ESSENTIAL FUNCTIONS: Answers the...Work experience placementWork at officeLocal areaFlexible hours
- ...a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their...Flexible hoursNight shiftWeekend work
- ...About U.S. Aviation Services US Aviation a United Service Companies, is a contracted... ..., staffing, and security services for customers with diverse business needs from the... ...Airport Operations Customer Service Agents and Baggage Handlers Cargo Operations...
$50k - $55k
...Client Service Representative Remote- Hawaii, US Monday - Friday, 7am-4pm/8am-5pm/9am-6pm HT *subject to change based off business... ..., or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are...Local areaRemote workMonday to FridayNight shiftWeekend work$20 per hour
...a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding... ...calls effectively. Youll be instrumental in acquiring new customers and upselling additional products and services to existing ones...Work at officeLocal areaVisa sponsorship$18.25 per hour
...Call Center Representative Since 1992, ELITE Parking Services has been proudly serving Hawaii?s businesses, people, and hospitality... ...incoming intercom calls Providing instructions/support to customers regarding parking procedures Troubleshoot issues Document...Full time- ...Customer Service Representative **This is not a remote position** Responsible for providing outstanding customer service in the ASB client contact center. Makes banking easy and delivers high performance by providing immediate response to customers, bank employees...Immediate start
- ...Overview Steve's Plumbing & A/C Service is on the lookout for an experienced Customer Service Representative to join our team! Join a trusted and local plumbing and HVAC service provider in the state of Hawaii, proudly serving Maui, Oahu, Big Island, and Kauai. Steve...Work experience placementLocal areaFlexible hours
$44.56k - $76.62k
...Job Title Under the direction of the Institutional Services (IS) Administrative Manager, this position is chiefly responsible for administration... ...and proactive management of issues Researches and resolves customer problems and initiates corrective action to efficiently ensure...Full timeWork experience placementFlexible hoursAfternoon shift- ...Job ResponsibilitiesCustomer Service and SupportProvide information to customers regarding available air cargo services, rates, and shipment schedules.Manage and process air cargo bookings by coordinating with clients and internal teams.Maintain knowledge of pricing structures...Work at officeLocal areaShift work
$16 - $21.08 per hour
...Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...Full timePart timeLocal area- ...if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
$18.85 - $23.65 per hour
...Customer Care Representative At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment, and enjoy helping others, this may be the position for you. This part-time Customer...Hourly payPart timeFlexible hours- ...administrative tasks while projecting a professional image. Candidates should have a high school diploma, at least 2 years of customer service experience, and strong organizational skills. This full-time position offers competitive benefits including health insurance and...Full timeWork at office
$19 - $21 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
- customer service associate remote Honolulu, HI
- card services representative Honolulu, HI
- patient customer service representative Honolulu, HI
- participant services representative Honolulu, HI
- logistics customer service representative Honolulu, HI
- airport customer experience specialist Honolulu, HI
- customer success associate Honolulu, HI
- international customer service representative Honolulu, HI
- medical customer service representative Honolulu, HI
- customer service rep part time Honolulu, HI



