Office Manager - State Farm Agent Team Member

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ABOUT OUR AGENCY: We are a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent. We are looking for driven and motivated individuals who excel at solving customer problems, are outgoing, positive, and thrive in a fast-paced environment. If you’re passionate about making a difference and enjoy being part of a dynamic team, we’d love to have you join us. ROLE DESCRIPTION: As Office Manager - State Farm Agent Team Member with James Pearson - State Farm Agent, you will equip our agency to continually achieve its goals. You will implement and support office policies and ensure the delivery of excellent customer experiences. Collaborating with team members, you will create smooth operations to promote insurance products and financial services. As an organized and detail-oriented professional, your skills will help provide essential services to our community. James Pearson - State Farm Agent is eager to welcome your collaborative presence. RESPONSIBILITIES: Establish and maintain customer relationships, following up as needed. Provide prompt, accurate, and friendly customer service, including inquiries about insurance policies, coverage, claims, and billing. Use a needs-based review process to educate customers about insurance options. Ensure the office is well-maintained and equipped to meet customer needs and market relevant products. QUALIFICATIONS: Excellent communication skills—written, verbal, and listening. Experience in insurance required; management experience preferred. Proactive problem-solving skills. Ability to work in and manage a team environment. Proficiency with Windows applications. Ability to collaborate to achieve agency goals. Success in a fast-paced environment. Property/Casualty and Life/Health insurance licenses. Minimum of 5+ years experience in insurance sales or as an office manager (required) . BENEFITS: 401(k) with 5% company match Base salary of $50-56k, with commission/bonus earning potential of $95k+ Health benefits (medical, dental, vision) Paid time off (vacation and sick days) Growth opportunities and potential for advancement 90-day paid training and development program Licensing course and fees paid by the agency No nights or weekends; office hours M-T 8:30-5:30, F 8:30-5 Monthly, quarterly, and annual bonuses Travel reward incentives Hiring bonus up to $1500 in the first 90 days Leads and referrals provided Unlimited PTO and half-days on Fridays #J-18808-Ljbffr