Senior Pharmacy Technician, Assisting Lead - Accredo - Tempe, AZ - Onsite

Senior Pharmacy Technician, Assisting Lead

WORK LOCATION: This role is Worksite dependent and can only be performed onsite at our Tempe, AZ site location

Are you passionate about working for a company on a mission to make medicine safer, more affordable, and accessible for millions of Americans? Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for a Senior Pharmacy Technician, Assisting Lead to join our team.

Accredo Tempe AZ Fulfillment Center is looking for a Senior Pharmacy Technician to oversee Inventory, new drugs, various other tasks as well. Accurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions and supervisor direction. Distribution of workload and workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serves as a resource to supervisor and back up to team members. Supports productivity, quality and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, and participating in development of policies and procedures.

*Shift: Monday Friday 9:30am - 6:00pm Arizona time*

How you will make a difference:

• Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.
• Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, and restocking materials.
• Ensure appropriate teams are informed of equipment malfunctions.
• Monitor the outbound docks and coordinate daily shipping needs.
• Serve as the first line resource for questions/issues for team members.
• Promote a positive work environment for team that supports high employee morale and job satisfaction.
• Identify and document issues impacting performance and productivity of team members.
• Provide input regarding solutions.
• Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
• Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate.
• Assist in training and validating technician staff regarding procedures.
• Provide one on one training in addition to group sessions on an as needed basis.
• Provide tips on how to get the job done more efficiently and accurately.
• Ensure that all team members are cross trained to cover production functions.
• Leading by example.
• Other duties as assigned.

What you will do:

• Enter new drugs into Safire
• Keep locator up to date
• Short dates
• Damaged medication
• Get approvals, damage out
• Manage layout of inventory, move as needed
• Back stock organization
• Manage palletized drug (FIFO, rotation, ensure receiving team also aware of expiration dates when palletizing or putting out forward stock)
• Recalls
• Respond to emails
• Replacements
• Manage workflow
• Prioritize individual work
• Highly self-manageable
• Respond to emails
• Problem solve

What you should have:

• High School diploma or GED required
• Arizona State Pharmacy Technician License and National Certification
• 2+ years Pharmacy Technician experience.
• Experience in Workflow management.
• Experience in a Specialty pharmacy setting, preferred.
• Some mentorship experience, preferred.
• Basic math skills and general PC knowledge including Microsoft Office, Internet, and email.
• Strong verbal and written communication skills.
• Strong attention to detail, accuracy, and quality.
• Ability to learn internal systems, processes and programs as needed.
• Problem solving skills.
• Ability to handle high stress situations.
• Flexible and adaptable.
• Strong time management skills.

Physical Requirements:

• Sit and/or stand for lengthy periods.
• Lift up to 50 lbs. occasionally and 20 lbs. frequently
• Perform repetitive motion with fingers, hands, and arms.
• Work may be in confined areas close to machinery.
• Work may be performed in an environment with varying levels of noise.

Why join us?

• Health coverage effective day 1 (including medical, dental, vision)
• Holiday, PTO and OT pay
• 401K with company match
• Tuition reimbursement
• May include a Sign-on Bonus (internal applicants not eligible)
• Fun, friendly and unique culture bring your whole self to work every day!

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email View email address on click.appcast.io for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.