Epic Credentialed Trainer (New York)

Overview

Type: Contract

Duration: 6 Months

Location: Full-Time Onsite

Schedule:

40/week, evenings and nights, some weekends

Go-live weeks: 11p–7a for the first few days

After that: mostly split shifts, such as 3–11p or 4p–12a

Travel: Rotating Between Manhattan, Brooklyn, Mineola, and Suffolk Facilities

Openings: 2

Start Date: Early November

Local Candidates Only

Position Summary

We are seeking Epic Credentialed Trainers to support a large-scale rollout of AI-powered ambient voice technology across nursing teams within a leading healthcare system. This role combines Epic training, clinician education, workflow adoption, and implementation support to help nursing staff successfully incorporate new technology into their daily practice.

The ideal candidate is an experienced Epic Credentialed Trainer who enjoys working directly with clinical end users, facilitating training sessions, supporting go-live activities, and driving user adoption. Previous nursing, nursing informatics, clinical informatics, or healthcare training experience is highly desirable.

This position requires a strong onsite presence and the ability to work across multiple facilities during implementation activities.

Responsibilities

• Deliver Epic training for nursing and clinical end users.
• Support enterprise-wide deployment of AI ambient voice technology.
• Conduct classroom, virtual, and hands-on training sessions.
• Facilitate verbalization and workflow simulation exercises.
• Support clinicians during implementation and adoption activities.
• Reinforce best practices and standard workflows.
• Assist with workflow optimization and user engagement.
• Participate in open-house demonstrations and training events.
• Answer questions from nursing staff and clinical users.
• Collaborate closely with informatics and training teams.
• Build strong relationships with nursing leadership and frontline staff.
• Travel between multiple healthcare facilities as needed.
• Provide support during evening, overnight, and weekend implementation activities.

Required Qualifications

• Recent hands-on Epic training experience.
• Experience delivering end-user training within a healthcare environment.
• Strong presentation, facilitation, and communication skills.
• Experience supporting clinician workflow education.
• Ability to build relationships with nurses and clinical staff.
• Comfortable working onsite across multiple facilities.
• Ability to adapt to changing priorities, schedules, and locations.
• Proven ability to educate users during technology implementations.

Preferred Qualifications

• Registered Nurse (RN) experience.
• Active or previous RN license.
• Nursing Informatics experience.
• Clinical Informatics experience.
• Epic Principal Trainer experience.
• Nurse Educator experience.
• Clinical Education experience.
• Healthcare IT training experience.
• Super User program experience.
• Clinical workflow optimization experience.
• Large health system or academic medical center experience.
• Technology adoption and change management experience.
• Experience supporting clinical documentation initiatives.
• Exposure to AI-enabled healthcare technologies.