Sales Executive In House

Job Description

\n In‑House Sales Executive – Lahaina, Hawaii\n

Hilton Grand Vacations

Hilton Grand Vacations (HGV) is seeking qualified candidates for the position of In‑House Sales Executive to join our Sales team in Lahaina, Hawaii. Qualified candidates may be eligible for Relocation Assistance to Honolulu, as well as Day One benefits, Real Estate Licensing reimbursement, and/or Sign‑On bonuses, subject to company policy and eligibility requirements.

The In‑House Sales Executive is responsible for presenting Hilton Grand Vacations ownership products and programs to existing Owners and prospective Owners, with the objective of generating maximum net sales volume while maintaining a professional, ethical, and compliant representation of the company.

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• Present and sell Hilton Grand Vacations ownership products and programs to current Owners and potential Owners.
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• Build and maintain professional relationships while delivering a consistent, high‑quality sales experience.
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• Achieve individual sales goals in alignment with departmental and company objectives.
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• Ensure full compliance with applicable local, state, and federal laws and regulations, including Hawaii real estate licensing requirements.
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• Accurately complete all required sales documentation and adhere to established operational procedures.
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• Participate in required training, development programs, and performance evaluations.
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• Represent Hilton Grand Vacations in a professional and ethical manner at all times.
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• Target annual earnings of $260,000, with the potential for higher earnings based on individual performance.
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• Compensation is primarily commission‑based and governed by an established compensation plan.
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• Hourly rate of $16.00, provided as an advance against earned bonuses/commissions.
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• Relocation Assistance available to qualified candidates relocating to Honolulu, Hawaii.
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• Qualified Sales Executives may be eligible for Real Estate Licensing reimbursement and/or Sign‑On bonuses, subject to company guidelines.
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• Candidates not currently licensed in Hawaii may be eligible for:\n
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  • Discounted Pre‑Licensing Education
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  • Real Estate Licensing Reimbursement upon meeting program requirements
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Hilton Grand Vacations offers a comprehensive benefits package to eligible full‑time Team Members, including but not limited to:

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• Medical, Dental, and Vision insurance effective Day One of employment
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• 401(k) plan with Company match
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• Life insurance coverage
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• Employee Stock Purchase Program
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• Paid Time Off (PTO), Paid Sick Leave, and Paid Parental Leave
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• Team Member travel discounts and additional benefit programs
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• Team Member recognition initiatives
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• Learning, development, and career advancement opportunities
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All benefits are subject to plan documents, eligibility requirements, and applicable policies.

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• The Sales Department operates seven days per week.
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• Scheduled shifts typically begin between 7:45 a.m. and 8:00 a.m.
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• Two weeks of paid training are required upon hire.
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• Following successful completion of training, a five‑day workweek will be assigned based on business needs.
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• Strong communication and interpersonal skills.
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• Ability to work effectively in a guest‑focused, sales‑driven environment.
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• Demonstrated professionalism, integrity, and ethical conduct.
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• Ability to obtain and maintain a valid Hawaii Real Estate License (licensing support available).
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• Prior sales or customer service experience preferred.
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Hilton Grand Vacations is a leading global vacation ownership company committed to creating exceptional experiences for our Owners, Members, and Guests. Over the past 30 years, HGV has been recognized for its people‑first culture, including being named one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Our success is driven by the dedication and professionalism of our Team Members.

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As a Sales Executive In House you would be responsible for:

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• Engage with owners and present luxury Hilton Grand Vacation products, providing them an avenue to build future vacation memories.
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• Promote a positive team environment and implement HGV's core values and policies.
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• Maintain effective communication with clients and provide follow up to ensure customer happiness.
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• Collaborate closely with Quality Assurance Managers to resolve guest related issues as they arise.
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• Attend sales trainings and meetings for key updates on our company products.
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• Generate referral leads with each new customer.
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To fulfill this role successfully, you must possess the following minimum qualifications and experience:

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• High School Diploma or equivalent.
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• Ability to acquire an active Hawaii Real Estate License.
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• 6 months branded timeshare or vacation ownership sales experience.
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• Minimum 1 year of sales and customer service experience with proven track record of closing sales.
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• Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
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• Ability to work a flexible schedule to include weekends and holidays.
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• Proficiency in English (reading/writing/speaking).
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When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.