Informaticist

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Leads onboarding, training, and support of EHR for users at Adventist Health clinics, hospitals, and other care settings. Manages clinical team's EHR competencies in collaboration with EHR vendor, AH Training Departments, Med Staff and HR. Is critical in leading Change Management activities for EHR maintenance as the bridge between users and application experts for enhancement requests and service line projects. Partners with operational leaders through data, analytics, and insights from available data and partner during operational and performance improvement projects as EHR specialists. Required to be based at AH market location based on assignment.

Job Requirements:

Education and Work Experience:

• Associate's/Technical Degree in one of the following fields of study: patient care technician, medical assistant, licensed vocational nurse, laboratory technician, radiologic technology, pharmacy technician, certified nursing assistant, health information management, nursing, respiratory therapy, rehabilitation services or equivalent combination of education/related experience: Required
• Bachelor's Degree: Preferred
• Three years' related experience: Preferred
• Experience with EPIC: Preferred

Licenses/Certifications:

• Related healthcare related certification: Required
• Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) or Health Information Management (HIM) or Certified Professional Coder (CPC) or California Certified Medical Assistant (CCMA) or Certified Medical Assistant- NHA (CMA-NHA) or Nationally Registered Certified Medical Assistant (NRCMA) or Registered Medical Assistant (RMA) or Medical Assistant (MA) or American Medical Tech Board MA (MA-AMT) or Medical Assistant - NCCT (MA-AMT): Required

Essential Functions:

• Supports end-users (clinical, ancillary, support staff) in clinics or hospitals through EHR training including onboarding, first 30-days, and then on a routine basis, especially when EHR updates are rolled out. Requires close collaboration with med staff, clinic managers, nursing education, EHR education teams in IT, and vendors.
• Works closely with EHR super users, clinic managers, nurse supervisers, and others in workforce management to identify re-training and skills improvement opportunities. Leverages data from EHR and input during routine in-person (or virtual) rounding with users.
• Assists users to personalize and fine-tune EHR settings and preferences for high levels of efficiency and productivity. Participates in ongoing optimization of personal settings with users based on data available through EHR and other analytical tools.
• Participates in change management activities including submission of incidents and change requests. Discusses requests with application experts and other stakeholders, data gathering on impacts and results requested from changes, and performs up and downstream analyses of workflows so better well-informed changes are made.
• Participates in projects as needed at market or system level for new service lines, new care locations, performance improvement programs, or clinically driven initiatives by connecting with end-users through all stages of the project to ensure their active engagement, training, and pre and post support.
• Performs other job-related duties as assigned.

Organizational Requirements:


Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.