Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IS Technician - Helpdesk/ Helpdesk Support Technician

SGS Consulting

Job Responsibilities:

  • Provide onsite technical support for POS systems, printers, scanners, PCs, and related hardware
  • Diagnose and resolve hardware and software issues at retail and pharmacy locations
  • Install, configure, and maintain IT equipment across multiple sites
  • Travel between client locations to perform scheduled and emergency service calls
  • Ensure timely resolution of service tickets within SLA requirements
  • Support high-severity incidents including after-hours and weekend coverage on rotation
  • Maintain accurate documentation of service activities and repairs
  • Deliver strong customer service and communicate effectively with store staff

Skills:

  • Field IT Support and Troubleshooting
  • Hardware Installation and Repair
  • POS and Retail Systems Support
  • Networking Basics
  • Customer Service and Communication
  • On-site Service Delivery
  • Ticketing and SLA Compliance
  • High school diploma or trade school/college equivalent experience
  • Ability to troubleshoot hardware and basic software issues
  • Strong customer service and communication skills
  • Valid driver’s license and reliable vehicle capable of carrying IT equipment
  • Willingness to travel extensively within assigned service area
  • Experience supporting retail POS systems and peripherals
  • Basic networking knowledge (routers, switches, connectivity issues)
  • Experience supporting printers, scanners, and pharmacy/retail systems
  • Familiarity with IT service management tools
  • Ability to handle high-volume service environments
  • Strong problem-solving and time management skill

Education/Experience:

  • Trade school/college or equivalent experience — Required
  • 1–3+ years of IT support or field service experience
  • Experience repairing and upgrading computer systems and peripherals
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the IS Technician - Helpdesk/ Helpdesk Support Technician in Florida, FL vacancy
  • $25.21 - $34.11 per hour

     ...Trust/Other Required: None Job Family: Field Service and Support Job Qualifications: Skills: Network Operations,...  ...technology. GDIT is looking for Network Computer Support Technician in Tyndall, FL , who holds active DOW Secret Clearance.... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Temporary work
    Part time
    Local area
    Immediate start
    Remote work
    Worldwide
    Relocation
    Flexible hours

    GDIT

    Florida, FL
    4 days ago
  •  ...Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and...  ...technology. GDIT is looking for Network Computer Support Technician in Tyndall, FL , who holds active DOW Secret Clearance.... 
    Suggested
    Contract work
    Local area
    Remote work
    Relocation

    General Dynamics Information Technology

    Florida, FL
    11 days ago
  •  ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the... 
    Suggested
    Hourly pay
    For contractors
    Immediate start
    Flexible hours

    Hardy Industries Inc

    Homestead, FL
    2 days ago
  •  ...HARDY INDUSTRIES is seeking a skilled I.T. or Telecom technician in Homestead, Florida, for a hands-on role that involves diverse technical tasks beyond traditional helpdesk duties. The role includes installing operating systems, structured cabling, and telecom work across... 
    Suggested
    Hourly pay
    Flexible hours

    Hardy Industries Inc

    Homestead, FL
    2 days ago
  •  ...Benefits MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The...  ...Today! Job Summary and Qualifications Seeking a X-ray Technician / Medical Assistant like you who provides expertise and to be... 
    Suggested
    Full time
    Temporary work
    Part time
    Relocation package
    Flexible hours

    HCA Mission Hospital - Memorial Campus

    Florida, FL
    2 days ago
  •  ...About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office...  ...Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator Install, remove... 
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Relocation
    Flexible hours

    H&R Block

    Florida, FL
    1 day ago
  • $24 - $32 per hour

     ...re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and...  ...Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Homestead, FL and provide end-... 
    Hourly pay
    Minimum wage
    Local area

    CompuCom

    Homestead, FL
    2 days ago
  • $24 - $32 per hour

     ...Desktop Support Technician At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Support... 
    Hourly pay
    Minimum wage
    Local area

    Excell

    Homestead, FL
    1 day ago
  •  ...Job Title Air Reserve Technician (ART) Journeyman Mechanic The primary purpose of this position is to serve as an Air Reserve Technician...  ...modifies, overhauls, services, and dispatches powered ground support equipment and to train reservists in the accomplishment of... 
    Local area

    US Department of War

    Homestead, FL
    2 days ago
  •  ...About the Role We are seeking a US-Based, detail-oriented and technically skilled Technical Migration Specialist to support the successful migration and implementation of client systems and data. In this role, you will be responsible for executing data migrations,... 
    Full time
    Remote work

    StratifyIQ

    Florida, FL
    24 days ago
  •  ...currently seeking an IT Senior Service Desk Agent for the Miami-Dade County IT Service Center whose primary responsibility is end-user support and customer service in a collaborative environment interacting with other IT Service Agents and ITD Operations Staff. The IT... 
    Full time
    Temporary work
    Part time
    Monday to Friday

    Miami-Dade County

    Florida, FL
    2 days ago
  • $35 per hour

     ...On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based on your availability Important... 
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Homestead, FL
    3 days ago
  • $35 per hour

    Geeks on Site is looking for On-Call IT Field Technicians to provide nationwide technology support services. This independent contractor role allows technicians to work on their availability and offers $35 per hour for on-site jobs. Responsibilities include troubleshooting... 
    Hourly pay
    For contractors
    Local area
    Flexible hours

    Geeks on Site

    Homestead, FL
    2 days ago
  • $16 - $19 per hour

     ...them to ARS heating and air conditioning services. This role supports lead-generation, brand-awareness, and customer education while...  ..., scheduling in-home consultation and tune ups with service technicians and comfort advisors Note: this role is not door-to-door, does... 
    Hourly pay
    Weekly pay
    Full time
    Part time
    Work at office
    Work from home
    Relocation package
    Flexible hours
    Shift work
    Weekend work

    ARS-Rescue Rooter

    Florida, FL
    2 days ago
  •  ...range of employee wellness programs and discounts; and more. Feel good about being part of a collaborative teamthat’scommitted to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI... 
    Temporary work
    Local area
    Flexible hours
    Night shift
    2 days per week
    1 day per week

    GAI Consultants Inc

    Homestead, FL
    2 days ago
  • $79k - $158k

     ...media at @Carrier. Area of Expertise Product technical support to assist internal Carrier/Bryant/ICP staff, field technical...  ...journeyman with 5+ years of HVAC experience, OR HVAC Trained Technician with 10+ years of HVAC experience. ~4+ years of experience in... 
    Full time
    Temporary work
    Local area
    Remote work
    Monday to Friday
    Day shift

    Carrier World

    Florida, FL
    a month ago
  •  ...Below is the Job description. Please share me your updated resume if you are interested for this role. Role Application Support Engineer Location - Jacksonville, FL (Onsite) Fulltime Job Description Must Have Technical/Functional Skills... 
    Full time
    Immediate start

    Siri InfoSolutions Inc

    Florida, FL
    4 days ago
  •  ...them to ARS heating and air conditioning services. This role supports lead-generation, brand-awareness, and customer education while...  ...Setter, scheduling in-home consultation and tune ups with service technicians and comfort advisors Note: this role is not door-to-door,... 
    Hourly pay
    Weekly pay
    Full time
    Part time
    Work at office
    Work from home
    Flexible hours
    Shift work
    Weekend work

    ARS/Rescue Rooter

    Homestead, FL
    1 day ago
  • $3,000 per week

    Job description: TG2 Travel LLC is a Vacation Sales company in Port Saint Lucie, FL. We are professional and agile. EARN UP TO $3,000+ WEEKLY! PAID TRAINING! Chance for DRAW VS COMMISSION! COMMISSION BASED EARNINGS! ROOM FOR ADVANCEMENT & GROWTH! PAID WEEKLY...
    Weekly pay
    Full time
    Work at office
    Monday to Friday

    TG2 Travel

    Florida, FL
    a month ago
  • $21 - $23 per hour

     ...US Advisors is seeking Call Center Representatives (remote) to support a federal law enforcement client in a 24/7 mission-critical contact center environment. Representatives will review, document, and report sensitive information while providing accurate call tracking... 
    Remote job
    Hourly pay
    Full time
    Work at office
    Immediate start
    Work from home
    Night shift

    Universal Strategic Advisors

    Florida, FL
    16 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IS Technician - Helpdesk/ Helpdesk Support Technician. Be the first to apply!