Guest Services Agent
$16.5 per hourPeachtree Group
Guest Services Agent
Job Category: Guest Services Requisition Number: GUEST018127
Posted: April 24, 2026
Full-Time
On-site
Rate: $16.50 USD per hour
Baltimore, MD 21201, USA
Pay or shift range: $15 USD to $16.50 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Job Details
Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Qualifications
Behaviors
Preferred
Team Player
Works well as a member of a group
Enthusiastic
Shows intense and eager enjoyment and interest
Motivations
Preferred
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 4 days ago
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